Monday, March 8, 2010

Concerns at a language Translations company

This just in from nopeanuts; more STAY AWAYs FROM TRANSPERFECTI can only agree. Avoid transperfect at all costs. In 30 years of otherwise untainted experience as a freelancer I have never once encountered a firm of such ill repute with employees who blatantly lie to get your interest

Transperfect: [With Few Notable Exceptions] Rotten To The Core ..

About Transperfect – A role model not to follow

TPTBannedAgainMay2011PDF

TRANSPERFECT: They will LIE to you and smirk and laugh at you while doing so.  Think it doesn't effect their work product? Think again. STAY AWAY FROM TRANSPERFECT.

This blog is not run by www.transperfect.com or www.translations.com [abbreviated as TPT] or any current affiliates of Transperfect (including its incumbent VP of Human Resources Robert Denoia).   It does not imply that an accurate work product is unobtainable from these organizations.  It does address concerns (inclusive of QA/QC, lack of character [and class] and nastiness) at TPT for your edification.  Content contained at hyperlinks presented herein are not necessarily the opinions of, condoned or condemned by the editor of this blog and are presented for rhetorical/didactic purposes.  There are systemic concerns at Transperfect and its affiliates.  This blog discusses them. The admittedly critical tone of this blog is directly proportional to the nasty, insincere, dishonest, deceitful and discriminatory manner with which Transperfect is apt to treat its employees, freelancers and concomitantly its clients, especially the ones who are not apt to get their loads on (read: get drunk) with TPT supervisors.

November 2013!

Why

Project Coordinator (Former Employee)

I worked at TransPerfect Translations full-time for more than a year
Pros – You learn how malicious management can spread a negative culture, and try to avoid it in the future. The only positive is that you appreciate other agencies when you finally leave TPT.
Cons – a) We used to constantly lie to the linguists and sometimes to each other. Most "client reviews" are just proofreader's opinions. We used to tell linguists "the client has an issue", while the project was still in production. It's psychological terrorism through lies. Similar practices sometimes among employees. The management from America has established this malicious culture, it affected us all.

b) At Transperfect all linguists involved in a project may be paid less than half of a project's budget. I felt ashamed asking people for highly specialized work at such rates.
I had to use good linguists to secure a client (samples, glossaries etc), and promised them "a big project coming up", and then we would send the bulk of the work to the cheaper ones. To those that worked to get us the client, we would lie that "the client cancelled it".
Our promises worth nothing in this company, I felt I was not a trustworthy person.
Project managers are trained in methods to lower the linguists' rates, as if the linguist are fat cats (!). The "production metrics" for linguists are based on no scientific or empirical evidence whatsoever and are unrealistic. Cheaper linguists accept them and then we consider them responsible for the entire project.

Sales charges clients with "formatting", which is actually done for free by the linguists (!!!). Shameful, and not standard in the industry at all. In one case the linguist asked me for formatting fee, which we charged the client at 3x what the linguist asked me, and I had to refuse it.

c) There is no work-life balance whatsoever, you must stay until you' re done, and you will end up hanging out with your other colleagues. The financial crisis has made many people willing to accept such conditions. The company is extremely profitable and has no reason to resort to exploitation of pretty much everyone, that's really low ethics.
Advice to Senior Management – Management thinks that they should make money by lying to the clients, cheating the linguists and abusing any sense of "work hours" of their production employees. Most other agencies live very well by not exploiting and not lying. I know that this is the core mentality of certain people, so it won't change. Any advice would hit on deaf ears.
No, I would not recommend this company to a friend


  • “Unethical business practices”



  • Translator and Quality Checker (Current Employee)

    New York, NY

    Consno concern about quality, but will fabricate excuses about quality to cut translator pay. Full time staff have very little knowledge about the translation business. Their reputation among translation professionals is very poor. I have seen them staff translation projects with people who were not native speakers of the target language and had a very limited understanding of the source language as well.

    Advice to Senior Management – Think about the long term - you have succeeded in trashing your company's reputation among employees past and present as well as in the industry in general.


    Some good people, horrible company

    Project Coordinator (Current Employee)

    New York, NY

    I have been working at TransPerfect Translations full-time for more than a year
    ConsWhat can i say that hasn't already been stated here in the other reivews? Read them, unfortunately, they're all true. I've met some great people here, guess how many of them are still at TPT, none. That should be enough for you.
    If not, know that you will be treated like an idiot most of the time, talked down to by sales, yelled at by sales.

    You're also told to be positive, no matter what. If you're a good performer, you'll get pulled into meeting rooms and reprimanded if you complain about anything (like working until 10PM every night, not getting approved for reimbursements, being uncomfortably hot b/c they turn off the A/C in the summer or the sheer number of cockroaches crawling around the office).
    Advice to Senior ManagementNothing, they won't listen.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Notorious for bullying translators and banned from http://Proz.com. Need we say more? [Yelp!, as in Help!]
    The reviews for this place are prob the worst I've even seen!
    Transperfect is f*cking awful, and I don't say that as a competitor.
    I can say that their language work is absolute malpractice-level garbage.
    Transperfect is a horrible outfit. NEVER WORK WITH THEM.
    Several people didn't get paid for over a month because Transperfect couldn't mail the checks to the right place. One of these guys got personal assurances from the president, and it still didn't improve.The associates would roll their eyes about Transperfect and their incompetence. Also, a translator told me that they would do things like agree to your rate for a job, then after you had sent them your work call you back and say, "you were too expensive, we're not paying your full rate."
    They sent two [expletive deleted] to make a "one pass, haul ass" walk-through. They reeked of arrogance and just seemed like boneheads.
    We took to calling it "kurukurepaa-fekuto" (A Japanese pun, based on 'kurukurupaa' which means "empty-headed.")


    [JD Underground]

    October 2013

    This pretty much says it all STAY AWAY FROM TRANSPERFECT ... THEY ARE LIARS and CHEATS

    "Confidential" questionnaires are used against employees: "Open door" policies are used to play staff against each other


    Project Manager I worked at TransPerfect Translations full-time for more than a year

    ConsFear, abuse, exploitation, betrayal: these four words say it all. There were very serious issues in my department, ranging from drug abuse to intimidation of junior staff by senior management and my manager just laughed at my concerns.

    When I approached HQ with these issues, it took them more than three months to respond. When they did, it appeared that the three months had been spent building a case against me by stealthily contacting my co-workers and putting words in their mouths regarding the accuracy of my concerns.

    Some of my colleagues have forwarded to me email correspondence in which they were quoted as confirming that none of my concerns was founded, whereas they had said exactly the opposite. When they responded to HQ stating that they had been quoted wrong and supporting my point of view, HQ agreed to change the reporting, but never did. Instead, they used their falsified reports to demonstrate that I was a liar and my concerns were just made up stories. Shortly after, my contract was terminated.

    TransPerfect promises absolute confidentiality in their employee questionnaires. Do not believe any of this: the results are sent to your manager with your name included. Your manager will then proceed to make your life miserable and fire you in the end.
    Advice to Senior ManagementTell senior staff to stop lying.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company


    October 2013


    Depressing sweatshop … ; TPT's business model is quite simple: hire young college graduates promise a shining future, work them till burnout, pay as little as possible, do not invest in them and recruit on a permanent basis to replace the defectors.

    Since TransPerfect knows that the average employee will last less than a year, all processes have been prescribed in detail so basically anyone can do the job just by clicking on the fields on your screen. This makes for terrible drudgery, also because the software is antiquated and requires entering the same information in many fields over and over again. While the work itself is easy, what makes the job hard is the enormous amount of jobs you need to handle. You will find yourself clicking away like mad, with no time for a lunch break and two to four hours unpaid overtime every day.

    Toxic work environmentone person's gain is the next person's loss, cynical middle management whose pay will depend on the number of unpaid overtime hours they will manage to extract from their reports. Culture of "anything goes as long as it makes us a buck". Workers are a replaceable commodity at TransPerfect.

    Advice to Senior Management  Jobseekers, look elsewhere. This company does not deserve your commitment.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     


    10th Circle of Hell … Project Coordinator, Transperfect (Current Employee)


    I have been working at TransPerfect Translations full-time for more than a year
    Cons  -Relationship between sales & production is terrible. The company values sales much more, so production is expected to work above and beyond without any appreciation whatsoever.
    -Pay is awful. I have been working my ass off here for two years WITHOUT a raise. No wonder the turnover rate is so high! Hoping to find another job very soon!
    -Hardly any days off. MLK Jr. Day? Presidents' Day? Veteran's Day? Who would even think to let employees off those days. Every employee loves having not one holiday between Jan 2 and the end of May.
    -No work/life balance. I'm expected to work after-hours with NO overtime pay. And this happens all the time - it's hard to even get a thank you at the end of the day for it. This job has literally made me depressed.
    -Terrible ethics. The budget that sales allocates towards some projects is straight embarrassing - linguists feel robbed (and rightfully so). There is absolutely no push for quality with TransPerfect. It's all about numbers. I can't believe clients come back to TPT..you wouldn't believe some of the things that go on so that markup can be made (steps skipped, unqualified linguists used, etc. etc.). You can thank sales for that.
    -Benefits? What benefits? The company recently auto-enrolled everyone in the company WITHOUT consent (is that legal?). 401k match is a joke..the worst percentage match out of any company I've ever heard.
    -No room for growth. TPT doesn't want you to stay. They want to hire you fresh out of college for minimum pay, then work you until you are burnt out. Then they expect you to leave so that they can hire another batch of hopeful young graduates. If you don't leave, you have to constantly work with new hires - so it's the same mistakes happening over and over! What fun.
    -No push for self-growth. You want to take a class outside of work to improve your language skills/get a PM certification/etc? TPT won't help you out with that. I had a colleague ask for help getting a Quality Management Certification so that she could help save the company in the long run with her Spanish linguistic skills. Did they support her in any way? Of course not! They don't want to contribute to employees' growth because they would rather spend the money on sales "conferences" aka booze trips (nothing for production, obviously), and to attract poor, young, naive recent graduates.
    If you want to feel like you're working in a sweatshop, then TPT is for you.
    Advice to Senior Management  -Give employees INCENTIVE. You hire talented people but then lose them because there is literally no motivation to keep working hard. If you show you will give some sort of reward for showing strong work ethic and going above and beyond, maybe you will actually retain employees. Instead of constantly hiring new people to replace talented employees that got sick of low pay/no respect, work on improving current employees' skills and benefits, so that you can retain customers and ultimately SAVE money in the long run!
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    5-Star Reviews Of This Company Must Be a PR Move

    Project Coordinator (Former Employee); I worked at TransPerfect Translations full-time for less than a year; Pros  Exposure to languages can be interesting and unique

    Cons  At first I was excited to join TransPerfect- the pay seemed excellent, it was labeled as a Project Management role, which I was looking for, and I would get to work with languages, all of which sounded perfect. After a 2-week training period in which I didn't learn a single thing about my role, I then started receiving job-specific training from separate individuals with different opinions on how to do the work correctly.Management is there because they were the only ones who didn't quit, and so they have seniority (I'm serious). They are also very passive aggressive to their staff. While I was there we had zero contact from upper management and heard nothing from them regarding the company or the business plan. Non-management is a good group of people who are understaffed and overworked, which makes the compensation irrelevant. Salary is a dirty word here- while the bare minimum amount of expected hours/week is 45, you will likely work 60-80 hour weeks when things get busy, which can be frequent, especially because of the understaffing. Holidays are scarce and the 401K plan is absolutely terrible. From an ethical standpoint, they are also lying to their clients about project rates as a standard practice. While I made some good money at this position and the sheer amount of work volume did give me some solid experience, it was a very destructive cultureand I regret ever being employed there. I have theories about how this company is still in business, but at some point the extremely high turnover rate, ,the dishonesty to their clients and the lack of involvement from upper management will catch up to them in a big way. If you are looking for something that TransPerfect is offering, I would highly recommend looking at every other possible option first.
    Advice to Senior Management  Upper management needs to establish some form of contact with the rest of the company.
    No, I would not recommend this company to a friend

    Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Comp. & Benefits 2/5

    Was offered a permanent position in exchange for a 35 per cent pay cut: when I refused, I was fired.

    Project Manager (Former Employee)

    I worked at TransPerfect Translations full-time for more than 3 years
    Pros  You meet interesting people from all over the world, who tend to leave within a year
    Cons  I worked my ass off for almost three years, and received very positive appraisals. After three temporary contracts, labour law here stipulates that the fourth contract must be for a permanent position. My manager told me that he was very happy with me and would love to keep me. However, I would have to take a 35 per cent pay cut (my salary was under 2200 USD for a fifty tot sixty hour week). When I asked for time to consider, the offer was retracted on the spot and my job was taken over by an "intern", who is paid less than 500 dollars and works a sixty hour week with no training or prospects.
    Advice to Senior Management  Some advice for jobseekers: look elsewhere and do not believe anything you are told by TPT management.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Comp. & Benefits 2/5

    Lots of micro management, no autonomy or independence, endless formfilling, every mouseclick is recorded, dog eats dog

    Project Manager (Former Employee)

    I worked at TransPerfect Translations full-time for more than a year
    Pros  You will be very relieved after you have left this business and will greatlly appreciate your next job

    Cons  Oppressive work environment: anything goes as long as long as it brings in revenue. No ethics towards vendors or clients, and as you will soon notice, no ethics to workers eitherManagement consists of bullies with no morals who grew up in the tradition of manipulation and misrepresentation: those who you have no problem with this, will get promoted. Others will be fired or will leave on their own initiative.



    It's interesting to notice that TPT is well aware of the problems: the positive reviews posted here (which were incidentally posted by either the marketing department or by senior management posing as project managers) never fail to stress how much freedom, satisfaction, opportunity and space for personal growth TPT offers. It is exactly in these areas where the problems are: jobs are absolutely dead-end, every step has been prescribed in great detail with no space for personal input, anything you do, any mail you send will be recorded and checked by your supervisor and you will witness a permanent exodus of staff. Your manager has only one interest: safeguarding his bonus, which (surprise, surprise) will be based on keeping your salary low and making sure you put in at least 10, and often 12 hours a day.


    This is TPT's business model: hire young graduates for minimum wage, work them to the bone and make sure you have got replacements lined up. Once it becomes clear to the new hires that working at TPT is not sustainable, they will leave, only to be replaced by other hopefuls who will go through the same cycle of commitment, disappointment, and departure.

    The same cycle applies to hiring translators: there is a permanent demand for fresh translators, but not because more work keeps coming in. Translators will be lured in with promises of quality work, reasonable pay and a well organized office. Again, reality is the opposite and few translators continue working for TPT after the initial experience. Common complaints include poor cooperation with project managers (who are largely inexperienced), extremely low pay, slow payment (90 days), unrealistic deadlines, and unfounded complaints about quality, just in order to cut payment or refuse payment altogether.

    All in all, not a pretty picture at all.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5

    The Good Reviews Are Fake - I was asked to write one as an employee

    Anonymous Employee (Former Employee)

    I worked at TransPerfect Translations
    Pros  I had a desk and a lunch break. There's a 20 word minimum so I have to keep writing just to reach the minimum
    Cons  Glassdoor is meant to be a website that customers, employees, or possibly future employees can get a real view of the company culture, work/life balance etc. It is meant to be honest and an inside look at what goes on. My manager at TransPerfect came to me and asked me to write a positive review for the companyMind you, my manager never spends time with me, and when she does treats me like I'm incapable of doing anything correctly. My hours are absurd, my work is demeaning, I spend 75% of my day cold-calling, the other 25% I do folding letters, printing envelopes, and stuffing mailers. Based on what I was told I'd be doing as opposed to what I am actually doing, this job is a joke. Actually, this company is a joke and shouldn't even be considered such. I'm not okay with lying to the people who look to this site for guidance and telling them that this is an excellent company with room for growth because, not to burst your bubble ITS NOT. If you're in this mess, get out while you can.
    Advice to Senior Management  People join this company with integrity and morals, and you completely strip them of that. Those smart enough to get out do, and the rest get brain washed into believing what they're doing at TP is honest, good work. This company needs to be revamped from the inside out.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5
    Sales (Former Employee)
    I worked at TransPerfect Translations full-time
    Pros – They work with a variety of clients.

    Cons – I want to start off by letting any prospective employee know that I have been asked 3 times to write a positive review for this company on this site by my manager, but I will not lie for them on here. The 'great opportunity for growth' reviews are written by their marketing team.



    I would not even call this company, a 'company' it is a scam and they are about two steps away from getting sued by a labor lawyer for their business practices.


    Think you will ever be able to take a holiday? Forget it if you take this job. They give minimal holidays off, meaning Christmas Day (no Jewish holidays), Thanksgiving, New Years Day, and Fourth of July Day. All other holidays or days before or after the holiday you have to work. You are even expected to be by a computer on holidays to handle any last minute requests that come in.

    Its a 'work hard, play hard' environment. This means you will be expected to work from 8 AM to 9 PM every night. Also, they sell 24/7 coverage to their clients, but guess who will covering 24/7? YOU. If you tell them you couldn't sign online, they take you into a conference room and scream at you.

    They give you an unrealistic workload and never pay on any of the commission or bonuses they promise you. I never received one bonus that was promised to me in my interview and they screwed me out of commission on almost every job. The upper management team are all liars and criminals.

    Advice to Senior Management – Prospective Employees: Stay away from this company. There is a reason for all of the negative reviews. They prey on colleague graduates and promise you the world, but it's better to take your time and find a job that will actually be worth it (and pay more!)



    Current Employees: Don't settle for the way you are treated. Let your clients know how management acts, spread the word.


    Management: I'm not going to bother giving you advice because you know exactly what is going on with your employees.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
    Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO

    If you have no morals or integrity, this is the place for you

    Anonymous Employee (Current Employee)

    I have been working at TransPerfect Translations
    Pros  Sincerely trying to find one, and nothing comes to mind

    Cons  This company is infected with liars from senior management and on down the line



    60 hour work week


    Endless cold-calling and cold-emailing

    Huge lack of respect from upper management

    Working here has honestly made me question my self-worth

    WORST OF ALL: The account managers are told to over quote from day one! It's wrong, immoral, unethical and from a legal standpoint, its theft! You can't charge to translate a document per word, and then up the word count in that document just so you make more commission

    End all be all, this company makes me sick
    Advice to Senior Management  If one of your company values is 'integrity'... you should probably instill that in your employees.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO

     

    Project Coordinator, Transperfect (Former Employee)

     New York, NY

    I worked at TransPerfect Translations full-time for less than a year
    Pros  Will hire you with no experience and provide solid training. When I left this job after a year--the Job I got right after paid more than double for a less taxing job.
    Cons  Will underpay you for what you do, keep you on salary and expect 80 hour weeks. Only promotes from within. Will fire you if you leave your résumé on monster.
    No, I would not recommend this company to a friend

    Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO

    Very negative work environment.

    Account Manager (Former Employee)

     New York, NY

    I worked at TransPerfect Translations full-time for less than a year
    Pros  None, I have nothing good to say about them
    Cons  Cheap, badly managed, with terrible culture
    Advice to Senior Management  Wake up and take management classes
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO

    The Worst Company in the World

    Project Coordinator (Current Employee)

     New York, NY

    I have been working at TransPerfect Translations full-time for more than a year

    Pros  I had a desk.

    And a chair.

    Nice coworkers to work with.

    Cons  Working at this company wears you down little by little every day until you begin to value your self worth. Upper management should be utterly ashamed of themselves that they have created such a destructive and unhappy workplace for so many people based on fear and blame.



    They offer no development opportunities at all and the "change" in job titles is usually in name only with the actual job not changing whatsoever. To even get a promotion, the statistic system used is completely flawed, with no transparency about how to achieve good scores and constantly changing targets (which I'm pretty sure is illegal).


    The below-inflation pay raises are equally ridiculous - effectively taking a pay cut after a year of working hard is far from rewarding. Getting a bonus was just as hard - receiving just one negative feedback on a job wiping it out completely.

    I have never met anyone in the company that actual likes working there, which is not a good long-term business model. When I spoke to someone in my new office, they mentioned that they sometimes use translation agencies. I asked which ones and they said SDL and TransPerfect - guess which one I told them not to use anymore?
    Advice to Senior Management  Learn to value staff, even slightly more. Stop putting fake reviews online.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO

    Disrespectful sales management and unhealthy work environment.

    Sales (Former Employee)

     New York, NY

    I worked at TransPerfect Translations full-time

    Pros  -The CEOs care about their people and push them to improve, but may not know how poorly sales management operates.




    Cons  -TransPerfect blocks Glassdoor on company computers.



    -Rule by fear, mental abuse and intense micro management. The inner circle generally hides behind cynical emails. You need to tune it out to function normally at work.



    -NY TPT sales management considers yelling, attitude, snide remarks, huffing, talking negatively about others, and "problem child" lists acceptable ways to treat employees. Senior sales management from other offices should also be feared.

    -Management dangles the carrot in front of hungry reps to sell them on the pipe dream of endless income. Most work thanklessly around the clock for years, but leave because they get burned out. The results of their hard labor are gifted to those who stay around long enough.

    -Fake false sense of urgency from management due to poor planning or random immediate requests.

    -Always a quid pro quo mentality.

    -Posh facades, aviator sunglasses, and being openly hung over at meetings gets more traction with management than solid business acumen.

    -I only heard from my manager when they wanted something or had a problem. If you don't suck up to fit in, you're just a number to them.

    -The sales team has a revolving door. The rich get richer by churning through those in their pyramid who build and manage business for them for a meager salary.

    -Many sales managers are too busy to give meaningful guidance, oversight, or show they care. Immediate results are expected and barely recognized.

    -On top of 24/7 end-to-end sales/account management, making contact lists, printing 1,500 mailer letters, and manually stuffing 1,500 envelopes is slave labor; not something nearly everyone in sales is required to do weekly.

    -Management wants you to respond instantly to clients at any hour, which builds unsustainable and unnecessary expectations. No emphasis on a healthy work-life balance; just live for and die for the Client.

    -You only get paid commission after your client pays their bill. If clients pay late, you lose commission. As more time passes, you lose a lot more. If you don't make mandatory markup requirements, you also lose commission. Highway robbery.

    -Way too much email volume because you're forced to be on irrelevant global distribution lists.

    -Cockroaches and fruit flies repeatedly found on the sales floor.

    Advice to Senior Management  -Let respectful people manage and listen to the soldiers instead of the cheerleaders.



    -Giving someone a direct report just because they hit a revenue goal is short changing everyone. They need to know how to manage first.


    -Slow down on buying companies and grow organically. Acquisitions water down the core of the company and inflate revenue. Build with your own people first.

    -Don't be cheap. Stop the recoverable draw structure. Pay employees fairly so they don't starve. You're losing far more capital when trained talent learns their worth and leaves for greener pastures. Hiring waves of new employees to replace vacancies is a quick fix, which repeats the cycle.

    -Hire people with industry experience and a sales background, not just those from job boards for their first job.

    -NY sales management shouldn't have endless slack to treat their staff so poorly. They're toxic and costing the company crops of talented employees, loyal clients, and tons of ill will. Those who move on could be going to current or potential clients, so the negative buzz can be even more costly over the long term.

    -The company is getting a bit too large for two CEO's to run at their traditional level of detail.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    2/5 Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, 2/5 Work/Life Balance, others 1/5 , Disapproves of CEO

    TransPerfect has launched a "positive review" campaign again - ignore the positive postings here, they are fake!

    Project Manager (Former Employee)

    I worked at TransPerfect Translations full-time for more than a year
    Pros  On occasion this business has made me laugh, as it does now when I spot the positive reviews and think back of the times when I was required to write similar posts.

    Cons  More frequently, though, this business has made me cry in despair. I felt pure desperation when I was left alone with an unsurmountable workload because of mass defection of my co-workers (average tenure at TPT is less than six months) and my manager told me "there is nothing I can do, this is the way the company is run".



    I was told to misrepresent (remember the training slides: "half a truth is not a lie" and "do not consider the work done, consider what you can charge your client for"?), lie (if you do not make markup, just charge for a larger word count) and misinform (tell the new hire the low salary will be made up in bonuses, when we all know that bonuses are hardly ever paid, and if they are paid, they are a pittance).
    Advice to Senior Management  At least stop posting fake reviews on social network sites. You are making fools of yourselves.
    No, I would not recommend this company to a friend

    Project Manager (Former Employee)
    I worked at TransPerfect Translations full-time for more than a year

    Pros – Semi-decent salary for recent college grads

    Work can be done remotely

    Many offices around the world

    Young, fun staff
    Relaxed dress code

    Cons – After the first week you will never work an 8-9 hour day again. Most weeks average 50-60 hours, but salary doe not reflect this.

    Work/Life balance is a myth and those that pursue it are seen as slackers

    You will spend a large chunk of your day playing the blame game, both offense and defense.

    You do not have sufficient funds to provide a quality product
    To the company all employees are merely cogs in a machine, most employees do not matter to management
    Advice to Senior Management – People can make or break a company. Treat your people better, instead of like Pre- and Post-Software mouse clickers, and maybe your high turnover wouldn't be undermining your efficiency.
    No, I would not recommend this company to a friend
    Was this review helpful? 

    Absurd turnover rate.

    Administrative (Former Employee)

     New York, NY

    I worked at TransPerfect Translations full-time for more than a year
    Pros  Centrally located office in mid-town Manhattan. No other pros, really. This is not a good company to work for.
    Cons  No long-term thinking whatsoever, there's no future at TransPerfect.This company does not value their employees. The staff is not a valued resource at TransPerfect. If you're not happy it's not their problem. Anyone can fill your seat, at any time. 60-70 h work weeks are considered "light" and 80-90 is more like "normal". But don't think you'll get paid a big, fat salary for this work. The starting salary is at the looower end of entry-level and for the hours you are expected/forced to put in, the compensation is ridiculous. Salary increases are low/non-existent and completely at the whim of the owners.
    Advice to Senior Management  Start thinking about the bigger picture, not just the fast cash.
    No, I would not recommend this company to a friend

    Stay away

    Account Executive (Current Employee)

     New York, NY

    I have been working at TransPerfect Translations full-time for more than a year
    Pros  No pros at this company unless you are one of the first Directors of Business developments that stuck around, if you are one, then now your job is to manipulate, abuse, and work green college graduates while they make no money and you come in at 10

    Cons  Upper Management is a joke. They mentally abuse all employees

    Popularity contest in major offices with toxic working environments in most. Worst offenders are New York, DC, and Atlanta

    Future leaders not determined by merit/achievement instead by amount of happy hours attended

    No repercussions for non-performance/low sales numbers because if you go to enough HH and stay out late enough at conferences, you will get promoted
    Culture in New York Office
    Advice to Senior Management  Retain your people, invest in performers, get rid of the weeds,stop thinking about your own pocket books, and get your production team trained and staffed.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Awful company culture, good people

    Director, Business Development (Former Employee)

     London, England (UK)

    I worked at TransPerfect Translations full-time for less than a year
    Pros  The hire a lot of cool people, who tend to leave quickly
    Cons  Awful culture, like joining a cult where they tell you the path to success (and therefore your worth as a person) is to stuff envelopes and live in the office. No development, no progression.
    No, I would not recommend this company to a friend




    This pretty much says it all STAY AWAY FROM TRANSPERFECT ... THEY ARE LIARS and CHEATS


    Project Manager I worked at TransPerfect Translations full-time for more than a year


    Cons – Fear, abuse, exploitation, betrayal: these four words say it all. There were very serious issues in my department, ranging from drug abuse to intimidation of junior staff by senior management and my manager just laughed at my concerns.



    When I approached HQ with these issues, it took them more than three months to respond. When they did, it appeared that the three months had been spent building a case against me by stealthily contacting my co-workers and putting words in their mouths regarding the accuracy of my concerns.


    Some of my colleagues have forwarded to me email correspondence in which they were quoted as confirming that none of my concerns was founded, whereas they had said exactly the opposite. When they responded to HQ stating that they had been quoted wrong and supporting my point of view, HQ agreed to change the reporting, but never did. Instead, they used their falsified reports to demonstrate that I was a liar and my concerns were just made up stories. Shortly after, my contract was terminated.

    TransPerfect promises absolute confidentiality in their employee questionnaires. Do not believe any of this: the results are sent to your manager with your name included. Your manager will then proceed to make your life miserable and fire you in the end.
    Advice to Senior Management – Tell senior staff to stop lying.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Stay Away From Transperfect, the July 2013 Chapter:

    Stay away”; Account Executive (Current Employee);  New York, NY; I have been working at TransPerfect Translations full-time for more than a year; Pros – No pros at this company unless you are one of the first Directors of Business developments that stuck around, if you are one, then now your job is to manipulate, abuse, and work green college graduates while they make no money and you come in at 10; Cons – Upper Management is a joke. They mentally abuse all employees; Popularity contest in major offices with toxic working environments in most. Worst offenders are New York, DC, and Atlanta; Future leaders not determined by merit/achievement instead by amount of happy hours attended; No repercussions for non-performance/low sales numbers because if you go to enough HH and stay out late enough at conferences, you will get promoted; Culture in New York Office; Advice to Senior Management – Retain your people, invest in performers, get rid of the weeds,stop thinking about your own pocket books, and get your production team trained and staffed.; No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company; Senior Management, Culture & Values, Work/Life Balance all 1/5.


    Awful company culture ”; Director, Business Development (Former Employee); London, England (UK); I worked at TransPerfect Translations full-time for less than a year; Pros – The hire a lot of … people, who tend to leave quickly; Cons – Awful culture, like joining a cult where they tell you the path to success (and therefore your worth as a person) is to stuff envelopes and live in the office. No development, no progression.; No, I would not recommend this company to a friend; Senior Management, Culture & Values, Career Opportunities, Work/Life Balance all 1/5. 

    Jul 8, 2013, Culture & Values, Work/Life Balance, Career Opportunities, Senior Management ALL 1/5, Disapproves of CEO, “Trans-Garbage Technology”; Anonymous Employee (Current Employee); I have been working at TransPerfect Translations as an intern for more than 10 years; Pros – I'm currently working on TP and anyone who is in Technology should not apply to this company or waste there time unless you need a pay check.; Cons – This company still doesn't have any MS license at this stage of the game. Backup solution really sucks. I wish I can continue talking about the infrastructure but its all a joke. Most engineers will sit collecting a pay check because management really doesn't know what to do with them. We have engineers world wide waiting for something to brake making $80K, but according to management they are short handed.. LOL; Advice to Senior Management – Liz, needs to take a look at her technical needs and figure out how to maximize what she has and not spend another $160K on two new engineers.; No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Jul 5, 2013, Culture & Values, Comp & Benefits, Work/Life Balance, Career Opportunities, Senior Management ALL 1/5; Disapproves of CEO; “TransPerfect's business model: the raised middle finger”; Project Coordinator (Former Employee)
    Barcelona (Spain); I worked at TransPerfect Translations full-time for less than a year
    Cons – The work is not what it is claimed to be. Project management has nothing to do with linguistics or genuine project management. A PM's job consists of nothing else than forwarding translations to vendors, demanding the lowest rate and dealing with highly unrealistic promises made by sales, who have no knowledge of linguistics and will promise the moon just to get the deal. Average working day 10 to 12 hours, pay per hour below legal minimum wage. Sales persons work on commission, need to stuff a minimum of 500 envelopes every day and must make 120 cold calls to prospects they need to harvest from the internet. If you do not meet these targets, you will be bullied and humiliated in front of your co-workersThis is not about building meaningful and productive relationships with clients, this is just pointless semi-unskilled production work. Average working day 12 hours, in addition you need to be available on the Phone or by mail 24/7; Turnover is unreal (the average employee lasts less than six months, burnout and sickness absenteeism is skyhigh).

    Pay for all positions is low (you will earn more cleaning TransPerfect's offices than working in them) with lots of promises of bonuses and raises, none of which will materialize. There is a climate of permanent fear and dogs eats dog. In Transperfect's vision, there are three sources of income: clients, suppliers and employees. Add to this the unwillingness to pay taxes or respect laws and you have got a pretty accurate picture of the kind of business you are looking at. Advice to Senior Management – Management knows what they are doing: earning tons of money no matter what. Since TransPerfect is only about money, there is no need for advice to management.

    Instead, I will give some advice to jobseekers: heed the warnings on this site. The positive reviews have been posted by senior TransPerfect staff who have been instructed to do so in order to create a favorable image on social media.The negative reviews represent the experiences of people who got burned. In a time of recession it may be hard to find a job, but TransPerfect is a place to avoid.
    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company 

    Culture of intimidation and fear; Advice to prospective employees: Heed the warnings of the honest glassdoor reviews, and enter at your own risk
     
    -->
    Transpoorfect”; Project Coordinator (Former Employee); New York, NY;
    I worked at TransPerfect Translations full-time for more than a year; Cons – Extremely high turnover; Excessive workload; Long hours, no compensation for overtime; Culture of intimidation and fear; Niche industry, skill set is extremely specific to the company, does not translate (pun intended) to marketable skills in other industries; Poor infrastructure: they promote from within, which means middle and upper management have no formal training in management and do not have the soft skills required to successfully manage teams of people. ; Advice to Senior Management – People are not machines. A person's daily output varies from individual to individual and cannot be measured against the most efficient employee holding the same title. Invest in your employees and do not micromanage them; they will build resentment towards you and eventually stop caring about the quality of their work. Streamline workflows and build APIs so that employees do not waste time on extraordinarily mundane tasks.; Advice to prospective employees: Heed the warnings of the honest glassdoor reviews, and enter at your own risk. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company 1/5 all: Work/Life Balance, Cultiure & Values, Senior Management, Comp & Benefits, Career Opportunities; Disapproves of CEO



    June 2013:


    -->

    “Oppressive environment, managed by fear - avoid this place!”


    Project Manager (Former Employee)

    Cons – Basically, everything. You will be part of an operation which exploits translators (by insisting on the lowest rates possible, inventing complaints so pay can be docked and possibly be refused altogether) misleads its clients (overcharging, misrepresentation of certification), dodges taxes (pretending to be an offshore operation) overworks its staff (standard week is 60 hours, 20 of which will be unpaid) promises the world and delivers nothing (what happened to the bonuses, pay raises and promotion we were all promised at our application interview?).

    Anyone with an ounce of integrity will leave within a year. Those who stay, will adopt the behavior they have suffered from. As a psychological experiment about abuse of power and conformity, this business provides an excellent showcase. As a place of work, this company is hell.

    Do not fall for the positive reviews here: if management believes you can be trusted, you will be instructed to post glowing reviews as a counterweight to the very real and very negative experiences of those who suffered under TPT management.

    Advice to Senior Management – Be open and straightforward about the true nature of this company. This is not a reputable business offering quality services. This is a sweatshop where money is made at the expense of underpaid translators and overworked project managers.

    No, I would not recommend this company to a friend

    1/5 stars

    “TPT is not a good place to work”


    Project Coordinator (Former Employee), New York, NY

    Cons – This is not a gratifying position. You are constantly being put in situations that you can't solve, with sales breathing down your neck to make promises you can't guarantee. You will be over worked. You won't be thanked for it, and you will be "punished" with a CAF(corrective action form) for situations that are not your fault. Happened to me multiple times.

    I would definitely not recommend a friend to work here.

    You get very few days off. Christmas eve and new years eve? You'll be working.

    I didn't meet one person who liked working at this company while I was there. Not a SINGLE person. Everyone hates it. Morale is very low - its an awful environment to be in.

    Advice to Senior Management – Treat your employees better. Hire more people, do a better job of spreading work load. There are a lot of smart people at this company; stop over working people and treating them like machines.

    Also- good reviews here are fake. Stop forcing employees to write good reviews on here (fact) and foster an environment that will encourage them to do so on their own terms.

    No, I would not recommend this company to a friend

    1/5 stars

    “Kinder garden Management - not much to learn, but a lot to suffer”


    Anonymous Employee (Former Employee)

    Cons – Poor Management - only Machiavellian money oriented Management who do not care about the means, but only to get their big pockets filled. This ends up in lack of morals and ethics and consequently high staff turnover (less than a year is the average of an employee's stay) affecting the quality and services to the end client (who are indeed ripped off).

    Advice to Senior Management – Transparency, honesty...being moral.

    No, I would not recommend this company to a friend


    “Exploits translators”

    Translator (Former Employee)

    Cons – Cheap labor, very rude PM's (some of them), very high expectation for very low pay,

    No, I would not recommend this company to a friend


    Worked till burnout and then dumped”; Former Team Lead in Barcelona (Spain) – Reviewed May, 2013
    Cons – You will be part of an operation which runs on deceit and pitting people against each other. Sales against project management, project management against translators, employees against each other, management against reports. There is a permanent sense of fear and stress, which I never experienced anywhere else before. The game is not about winning: the real spirit here is making sure your counterpart loses. Pay is abysmal, raises unheard of, 12-hour days are standard. You will take a PowerPoint training from which I will never forget two key slides, which boldly stated: "less than full disclosure does not equal dishonesty" and (this is the best) "half a truth is not a lie". This is how project managers are taught to deal with translators and this says it all. Anyone with an ounce of integrity will leave within a year. Do yourself a favor and pass up this opportunity. I learned at my detriment: after a year I suffered a severe breakdown and I was dumped within six weeks. This is how many people end their careers at TransPerfect. Advice to Senior Management – Be honest about your intentions. This is a sweatshop running on abuse and you might as well be open about it. Work/Life Balance 1/5; Compensation & Benefits 1/5; Career Opportunities 1/5; Senior Leadership 1/5; Would not recommend this company to a friend;
    TransAwful” Former Sales – Reviewed May, 2013; Cons – * hardcore sales - no time to build actual relationships with clients due to unrealistic goals; * not just stressful (hey, which job isn't) but actually disstressing a lot of the time; * elbow mentality; * sustainability is not something that matters to management; * if you read headlines like “The most psychologically abusive institution I've ever been part of” - believe it! it's true; Advice to Senior Management – Wake up and understand that your employees are the best resource and ambassadors a company can have. Treat them fairly and it will benefit the company overall. If you have to constantly hire new people to replace the ones that do a runner, you will never be able to benefit from knowledge transfer and loyal employees; Work/Life Bvalance: 1/5; Senior Leadership 1/5; Culture & Values 1/5, Disapproves CEO Rating; Would NOT recommend this company to a friend, Thinks the company will perform worse
    Don't Stay; Current Freelance Translator – Reviewed May,  2013;  It's obvious that few PMs stay at TP for longer than a year; Advice to Senior Management – Please re-consider your whole business strategy. Stop treating people like crap. Culture & Values 1/5; Would not recommend this company to a friend


    Someone who states their name is [redacted] posts the following comments: [redacted] – Have been on Paxil for 2 years, have gone through withdrawal hell when my prescription ran out, and thought i was crazy since i hadn’t known that withdrawal was a possibility… now am weaning myself off, but withdrawal has started again, even though i have been decreasing the dosage by 5mgs… so even weaning can cause withdrawal… i am dizzy, if i move my eyes too much i feel like i am going to fall over, so disoriented… non-habit forming, my ass… i hate paxil… if i had known i would have never gone on it… i am just scared that the withdrawal is going to get so bad, i am going to give up and go back on it… it is a vicious circle… and i can’t believe that the drug manufacturers can blatantly lie about all this.. it makes me sick… – USA … at: http://fiddaman.blogspot.com/2008/05...-part-iii.html

    From http://www.quitpaxil.org, Paxil Withdrawal: Frequently Reported Symptoms: intense insomnia, extraordinarily vivid dreams, extreme confusion during waking hours, intense fear of losing your sanity, steady feeling of existing outside of reality as you know it (referred to as depersonalization at times), memory and concentration problems, Panic Attacks (even if you never had one before), severe mood swings, esp. heightened irritability / anger, suicidal thoughts (in extreme cases), an unconventional dizziness/vertigo, the feeling of shocks, similar to mild electric one, running the length of your body, an unsteady gait, slurred speech, headaches, profuse sweating, esp. at night, muscle cramps, blurred vision, breaking out in tears, hypersensitivity to motion, sounds, smells, decreased appetite, nausea, abdominal cramping, diarrhea, loss of appetite, chills/ hot flashes; Less Frequently Reported Symptoms: fainting, “scratching sound” inside one’s head, constant white noise in the ears, tingling sensation in cheeks, lips, tongue and surrounding areas, heart palpitations/ chest pain, swollen and sore eyes, fatigue, extremely localized, bursting headaches, lump in throat, rash / dry, flaky and irritated skin, grinding of teeth, difficulty swallowing, itchiness

    Accepting the premise that the above mentioned post is by the person named [redacted] and is indeed the TPT employee of that name, perhaps that might account for why brain dead, skitzoid, paranoid psycho zombies people Transperfect … and are apt to falsely drum up ‘actionable’ !actions! and to pen complaints against people they don’t like (read: those who are not TPT-psycho-skitzoid-zombies).

    Perhaps Joey the person who states he's a gay Scientologist TPT VP who likes to ‘bone’ clients and their daughters might snuggle with Scientologist Operating Thetans and invoke on site (at 3 Park!) the Stupid- [redacted] Super-Powers of Scientology’s [drug and other!] purification process [http://www.xenu-directory.net/practices/purif1.html]; ga-ga-goo-goo;

    perhaps Didactic [me an' my boyz' are gonna' teech him a lethon'!] David (get your load on) et al. (read, his boyz), ditto DIII [you're SUPPOSED to provide leadership by example] Brent, TPT QA/QC fiasco DanTheDope and on and on, could benefit from this process too.

    Didn’t a Senior Supervisor (a Translator!) refer to colleagues at TPT as *trash? Makes one wonder why?


    This just in! June 15, 2011: Transperfect brags by posting (hypocrisy at its best)! :THE FOUNDATION FOR A BETTER LIFE CHOOSES TRANSLATIONS.COM TO PROMOTE POSITIVE, UNIVERSAL VALUES TO INTERNATIONAL AUDIENCESTheater of the absurd! Would lying on work product certifications [What do Anthony Weiner and Brent Armstrong (TPT Director!) have in common? ... both are liars and call DIII Plattsburgh alma mater! ... Hockey Coach Emery ought to be proud today!)] , vetting work at home professionals based on how ‘ugly’ they are deemed to be, having self proclaimed gay, Scientologist VPs posting that they ‘bone’ clients and daughters, having learning challenged help desk employees run around smirking at people while causing more IT trouble than help, TPT management condoning and promoting a substance abuse problem, be consistent with the tenets of the FFABL? Culturally Relevant, Precisely Translated Content and Images Ask Viewers to Pass On Values of Character, Compassion, Generosity and MorePerhaps Liz Elting ought to vent some of the helium between her ears and clean up the ‘cultural cesspool’ that is transperfect??The Foundation for a Better Life to provide transadaptation and cultural consulting services to the organization, which promotes positive values – such as courage, persistence, friendship and courtesy.

    Perhaps Phil Shawe ought to take his head out of his a** and see to it that the tenets of the FFABL are practiced at TPT so that they may provide leadership by example??

    “The values we promote transcend politics and religion. In many cases, they also transcend culture … “Translations.com helped us meet our goal to remind those who view our billboards around the world that the values we live by are worth more when we pass them on.”

    ‘Me and my boyz are gonna’ teach him a lethon’ David Patrick, pothead and cheetos dust aficionado … QED, need we say more??

    For example, those that were more U.S. centric, such as Abraham Lincoln who tried until he succeeded, were declined in favor of more universal experiences, such as Mother Teresa, representing compassion.

    Huh, Transperfect, strewn with nasty, insincere people with inflated sense of self doing anything associated with compassion??

    “In working with The Foundation for a Better Life, we provided transadaptation and support by helping The Foundation take its domestic effort and ‘pass it on’ through thousands of media messages around the world,” said Liz Elting

    Liz and Phil: How about passing on such tenets to your staff and shop?

    Contact:
    Courtney Hurst
    +1 617-236-0500 x11
    courtney@metiscomm.com

    Flashback: The New York Times, A Work Ethic Shaped at an Early Age … Liz Elting .. What Me Worry?


    More 'stay aways' about Transperfect posted by its employees,  6/9/11: " ... The most unprofessional and inexperienced management I have ever worked with. High-stress without reward  ..."

    Let’s deconstruct some recent postings by Transperfect on their website:

    June 6, 5 tips for hiring a translator by Traci Andrighetti: How would Marina Yoffe’s and other project manager’s MO of laughing at while declaring work at home/remote professional translators too ‘ugly’ to get work from transperfect? Would Director’s (e.g. Brent Armstrong [an alum of that very same (non-Harvard) place as Anthony Weiner!]) and Project Manager’s (e.g. Anne Lutz) MO of asking reports to lie relative to certifying the company’s work product be in variance with ATA certifications? Would lying impeach the credibility of credential verification?

    June 1, Girl Scouts recruits Latinas, by Juan Martinez

    The Girl Scout Promise: On my honor, I will try: To serve God and my country, To help people at all times, And to live by the Girl Scout Law.
    The Girl Scout Law: I will do my best to be honest and fair, friendly and helpful, considerate and caring, courageous and strong, and responsible for what I say and do, and to respect myself and others, respect authority, use resources wisely, make the world a better place, and be a sister to every Girl Scout.

    Would (self proclaimed) Gay, Scientologist VP Joey’s proclamation that he 'bones' clients and daughters or lying on TPT work product certification or vetting work at home female professional translators based on how ugly TPT project managers deem the candidate to be, be consistent with the Girl Scout Promise or Oath? What would Tompkins of Girl Scouts of NE Texas say?

    The New York Times – May 28, 2011, A Work Ethic Shaped at an Early Age, By Adam Bryant

    Q. When you started the company with your partner, did you have discussions about the culture you wanted to create?

    Transperfect’s culture is akin to being in a Hieronymus Bosch painting. Transperfect has been described by employees as a CULTURAL CESSPOOL

    Meritocracy was always a big concept to us??? GET DRUNK WITH THE BOSS!

    We also encourage managers to meet with all of their direct reports at least once a week … AND ASK THEM TO SUBMIT FALSE CERTIFICATIONS OF TRANSPERFECT’S WORK PRODUCT

    Q. Do you coach the managers on how to get feedback, not just give it? GET DRUNK, SUBMIT FALSE TPT WORK PRODUCT CERTIFICATIONS??

    We look for people, and we like people, who aren’t worried about saying the wrong thing – LIKE LYING ABOUT TPT’S WORK PRODUCT CERTIFICATIONS??

    Q. What other sort of intangible qualities are you looking for?

    A. Positive ******, people who are competitive, people we can envision being leaders.
    TRANSPERFECT IS FILLED WITH HYPED UP MEDIOCRITY

    Meanwhile … Didactic (me and my boyz are gonna’ teach him a lethon’) David … posts a blog about smoking pot and eating cheetos dust. … no matter how you (w)rap it, an oaf is an oaf.

    STAY AWAY [from Transperfect] Leak of the Day! (from yet another employee of TPT): "... I've dealt with this company as I was a former employee of theirs. Worked for them for a couple of years. They have a total disregard for their employees. ..."

    This just in 5/24/11, another resounding STAY AWAY FROM TPT penned by another employee: "... No one likes working there and everyone who has stopped working there [is] still haunted by their experienceit's an awful, awful place to work! ..." QED

    This just in, another no-go for TPT (salient features of another employee's opinion about TPT!): TransPerfect Translations – “Pathetic Mess, currently being exposed” (Past Employee - 2010) The longer you are in your position, you will find that the entire set up is a pyramid scheme and now that the company has been around for so long there is not enough commission percentage to go around.Culture is terrible.Management is incompetent due to not having any management training. The pyramid scheme also doesn't help since managers make more money helping themselves as compared to helping their employees. Many of the certifications, processes they pitch to clients are lies and/or very misleading. Turnover is very high - just for the sales team in the US, an average of 60 people left each year (team has less than 150 total for US). Due to carrying such a high overhead (not increased quality standards as they'd lead you to believe) their pricing is in the upper 1/4 of the industry. Look at Linkedin - people leave Transperfect and become great, people don't go to Transperfect to become great. The company is too many companies, when they acquire new businesses they maintain their ID which confuses clients since internally Transperfect does nothing to create unity and consistency Advice to Senior Management: Please get some big heavy chains and attach yourselves to the sinking ship and cultural cesspool that is Transperfect. Your behaviors disgust me.

    A comment from another site about Transperfect's Egregious Shortcomings: "... This whole page makes me smile. I worked for them and absolutely hated it.  Without going into specifics, the problem is that the company culture is negative from the top down in almost everyway possible. ..." [emphasis added!]

    5/5/11 !This Just In! Transperfect gets its load on in Mexico! ... Transperfect Translations takes employees to Mexico to have their Days Of Wine [redacted, Tequila!] And Roses! Transperfect, going nowhere fast, lying and smirking along the way ... think it doesn't a/effect its work product? Think again.

    ***

    Celebrity Centre New York
    Church of Scientology of Celebrity Centre New York
    Church of Scientology of New York

    Dear Operating Thetans,

    For your edification: A person who claims to be a Scientologist, and gay [editor's note: the editor of this blog is not implying a value judgment on sexual orientation, though it has been posited that Brent Armstrong, Andrew Gates, Dan Milczarski, Mark Peeler, David Patrick and Anne Lutz may have partaken; this information is provided to frame the bizarre braggadocio mellifluously prattled by "Joey" that are inappropriate] too, has posted the following information on the web [http://www.myspace.com/38232648 apparently, since redacted!], (salient features are displayed):
    Joey’s Companies Transperfect, New York, New York US
    Joey's Orientation: Gay
    Joey's Religion: Scientologist

    Not only am I the Vice President of a VERY successful document management company, but I walk down the streets of New York everyday knowing that I am the shit. I probably screwed your girlfriend, wife, daughter or all of the above. You love it. Just remember no salesmen [sic] is successful without a sense for lying. I can rub my clients down and even bone them if necessary.

    Is this an appropriate representation of Scientology’s tenets?

    ***

    So some dimwit has an extant post in another person's name and misstatements of facts with hyped up, conjured, bizarre charges. if this oaf is Daniel Milczarski, it is advised that this 4th tier, birdbrain erstwhile Director of a QA/QC Department known world-wide as LOW QUALITY remove it! To Milquetoast Robert Denoia VP HR, still squirming to keep the mess that is Transperfect under wraps? Suggest you rein in the numb skulls in your midst.  Think everyone doesn't know that you're a puppet? think again! To Brent Armstrong, the DIII Kid [does Coach Bob Emory know that you are not providing leadership by example?]... and Anne Lutz (!mensa, look out!), too, have you asked any of your employees to LIE today? Are you aware that a senior supervisor refers to colleagues as *trash? Didactic Dave Patrick ... have you and your boyz taught anyone a lethon today? I doubt it.  Perhaps some saber rattling before, during and after getting sloshed.  Maybe a fist pump in the air (or two!).  What a hornets nest of nasty, deceitful people Transperfect is. STAY AWAY FROM TRANSPERFECT ... they're ruining it for everyone (in the translation industry) [comment from a Director of a different Translation Company].

    This just in! Transperfect CONTINUES to be BANNED by ProZ (click on the picture below for full size image!)


    Say it ain't so??:


    Class action law suit against Trans-Ripoff (Transperfect)? (Scams)


    Discussion among translators, entitled: Class actionlaw suit against Trans-Ripoff (Transperfect)?. Forum name: Scams.


    4/30/11: This just in!: ... "TRANSPERFECT IS RUINING IT FOR EVERYONE" ... [i.e. transperfect's practices are giving a bad name to the entire translation industry], this from a director of another translation organization]. remember: Transperfect's Directors ask their charges to LIE relative to certifying the company's work product; Transperfect's Project Managers vet at home professional employees based on how ugly they are deemed to be; Someone who claims to be a Transperfect VP [and, too, a !gay Scientologist!] brags about lying and molesting clients and daughters; There is a substance abuse concern at transperfect condoned by its management; TPT HR is absolutely horrible. UNETHICAL. STAY AWAY FROM TRANSPERFECT


    4/20/11, more caveats about Transperfect (STAY AWAY!!): So with knuckleheads such as Andrew Gates who likes to walk around and smirk at people what is one to do? If you had Andrew's IQ would YOU smirk at anyone? HR is 'absolutely terrible' and Robert Denoia is its head. Milquetoast.

    More of what people think about Transperfect ALL BAD:

    Start treating the actual translators with more respect; If it weren't for them you would not HAVE a company; the turnover must be around 90%; They despise both their customers and their linguists. What kind of business model is that?; “Great on paper but that's about it”; Constantly overloaded; Stressful environment; the relationship between production / sales, the most dreadful thing in the world; the environment is definitely stressful; “Do not work here”; lack of respect; “Pyramid Scheme”; Require managers to undergo management training or to have an MBA; extremely high turnover in employees; unethical treatment of free-lance linguists; stop treating your employees and linguists as expendable; the atmosphere is miserable; coworker conversation often turns to talk of quitting; the turnover rate of new hires is unbelievable and embarrassing; managers so young they are on a power trip; very few (self-respecting) people stay around long enough to be promoted; you will continue to lose people at this embarrassingly high rate. There is no incentive to stay at this company unless the underlying issues are changed, and employees are treated like they are appreciated; The majority of employees are extremely unhappy here [TPT]; and are simply waiting until they land a new job. How does one expect to keep its company afloat when employees have zero interest invested in their job? What a shame; Good luck; TPT is so understaffed due to a steady stream of people leaving; you have no life, you make no money, and you get blamed for things that are not under your control; your employees are always so miserable; enormous pressure to low-ball translators; emphasis on speed rather than quality; no sense of accomplishment can ever be realized; a walk around the office will confirm that hardly anyone has any experience at all. Senior management is absolutely terrible; TransPerfect is not a company to work for if you want to feel proud of where you work; intelligent people are [n]ever listened to; the only employees that end up staying are foreigners whose visas are tied to the company; it is telling that in an economic downturn, employees quit left and right with nothing lined up after simply because the conditions are so miserable; if you are a freelancer, don't even think of working for them. They will treat you like garbage; part of the money-making scheme is to blame freelancers for problems then demand discounts from the job; a veritable sweatshop; a complete joke; the only reason you would be promoted is because so many other people have quit and you are the only one left. People are not treated equally and policies are never clear and there is no accountability whatsoever. Usually those that are promoted are the ones that get the drunkest with their managers; HR does not look out for employees' interests, they are simply a tool of upper management to get people to quit before any real benefits have to be paid. HR is so incompetent [editor's note: ROBERT DENOIA is the VP of HR]; I would only recommend someone to work here if I wanted to destroy that relationship; I would venture to guess that no one that has worked at this company has left with a positive impression; And this does not even touch upon the unethical business practices; if you wanted to have a legitimate, professional business, you would have created a sustainable business model long ago. As it's clear you don't, continue with the shameful practices you're currently employing, the ship inevitably sinks; the company [is] unethical and inefficient; I have offered feedback numerous times but in general they do not listen to employees; the major problem is with middle management; only way to progress is by sucking up; employees don't last long; bonuses are reflection of money saved/not spent rather than quality work or overtime spent on work (the incentive is to merely to spend less); bitter employees don't speak highly of the company; the [high] level of disorganization within the company; extremely disorganized management and very little internal communication; QED - STAY AWAY FROM TRANSPERFECT
    4/19/11: This just in!: Transperfect actually had the temerity to brag about a job for The Girl Scouts of America! What if the GSA knew that TPT has a VP who brags about molesting daughters? Here's a summary of salient comments about Transperfect ALL NEGATIVE ... so remember this: David Patrick, did you and your boyz teach anyone a lesson today? Ever see the fools who pump their fists at a Bruce Springsteen concert (a sad sort of saber rattling by folk who are saddled with a worthless, fetid existence?). Did you see the hill billies in Paul? Look in the mirror before you proclaim your didactic intentions! Did anyone at TPT get their load on today? Did bootiful peeple such as Marina Yoffe not give someone work because the employee was deemed 'ugly'? Did Brent Armstrong ask any direct report transperfect employees to LIE relative to certifying transperfect's work product, thereby impeaching the credibility of its silly QA/QC claims [Dan Milczarski, a product of a 4th tier school has run TPT's QA/QC dept. ... Has Dan seen Children of the Corn?] ...So here we go, here is some of what people think about Transperfect:"... Do not work here; all bad reviews for the last year and half; the downright unethical culture and incompetent and petty micromanagement turned me off; keep doing what you're doing, as you are only making a mockery of yourself in the industry. There is a reason why everyone (including clients) calls you the "McDonald's of translation"; Not a welcoming environment; management is very inexperienced at actually managing; huge pyramid scheme; you really need to figure out why people that have been loyal and hardworking employees for 3 years+ are leaving; the employees that are still there now can see that and that's when they start looking for other jobs; quick fixes and deliberate head in the sand behavior; stressful and demotivated work atmosphere; INCREDIBLE company parties; “Not up to expectations”; I would be a little wary that there were maybe 6 or 7 'awesome' reviews all posted within a week in February and they all seem to be written similarly; I was sold that this company would be a great opportunity, lots of room for growth and autonomy. But actually it's just the opposite; the amount of micromanagement is horrible; the amount of turnover with this company is unreal; if you are okay reporting to someone who is unprofessional then this job is for you; if you're looking to find a job to develop as a professional and achieve career advancement and valuable skills, look somewhere else; enough with the favoritism, the company will never advance without new employees and new ideas coming into senior management positions, except of course if you come from the university of florida i guess; “do not work here”; extremely high turnover and extremely stressful environment; constant state of panic amongst coworkers; incompetence of managers; complete neglect of any legitimate feedback; the company just is not very good. management team is extremely terrible; “US-Based offices disorganized; I am told (after the fact) that there is a very high turnaround in the project managers; I have since moved to working w/one of their competitors: IF YOU ARE A TRANSLATOR, DO NOT WASTE YOUR TIME ON TRANS P[ERFECT]!; Managers in upper management lack basic management skills; double standard; they will work you into the ground and not care; watching your coworkers be broken and seeing the misery and despair on their faces; the levels of stress are out of control; sales lack of knowledge on what they are selling is disgusting; a mentality of burn and churn that is demoralizing; “Stay away!!!”; work life balance is horrible - they are the biggest churn and burn company out there; Phil hires his friends, so realize that he'll promote them before you; Liz is an awkward, socially inept perfectionist - she will bite you; their game plan / MO is to keep hiring college graduates, making them work 80+ hours a week, get all they can from them, then treat them like crap and underpay them so they quit, then just hire again!; I am a freelance translator. The assignments offered used to be interesting and reasonably paid, up to two years ago. Not now; assignments are always in a rush, and the rates offered are the worst in the industry. How they can get reasonable quality with their setup is a mystery to me; “if only the clients knew...”; too many layers of bureaucrazy; although they have a QA system, they do not hire proofreaders & quality control people who are SKILLED enough to do their jobs well; Translation is an art not a science; no matter what you do, they try to get you bc the more errors they can find, the more work they get as "PROOFREADERS"; the Proj Managers are incapable of anything other than placing the jobs; high turnover among PMs and translators; very much overcharging clients; nothing good to say about this company. ...." ... more later. STAY AWAY FROM TRANSPERFECT

    4/9/11: This just in (repost from another site!): Transperfect Translations - "Do not work here"!! All bad reviews for the last year and half; The executives here will do anything to make themselves look good - even mandating their sales people to write reviews to help raise their rating. The downright unethical culture and incompetent and petty micromanagement turned me off; The word is finally out and they're having trouble finding people to hire, it doesn't surprise me; Advice to Senior Management: Keep doing what you're doing, as you are only making a mockery of yourself in the industry. There is a reason why everyone (including clients) calls you the "McDonald's of translation".

    3/29/11. This Just In from Transperfect HR: 'Requirements' for a posted position: "Work well with people [a lot of people at Transperfect like to smirk at others; they probably learned to smirk when they went to Harvard?] from a variety of different backgrounds [read: DUMB, LOW CALIBER people] and cultures [ever wonder if the visa laden workers at Transperfect smirk as they're wont to do when they get their visa renewed?], build relationships with co-workers ["... me and my boyz are going to teach him a lesson ..." (Didactic Dave Patrick); "...oh my God, look how ugly she is, how can she expect to get any work?" ...(the Bootiful Marina Yoffe)], work as part of a team [GET DRUNK], and commit to a high level of service [Transperfect is considered world-wide as a low quality agency; how many people at Transperfect do you think know what an adverb is?]  ... "

    3/26/11, This Just In: "... I worked for them about a year ago. They still haven't paid. Not to mention the impudent, bad-mannered, impolite, discourteous, uncivil, unmannerly, mannerless; impertinent, insolent, disrespectful, cheeky; churlish, curt, brusque, brash, offhand, short, sharp; offensive, insulting, derogatory, disparaging, abusive; tactless, undiplomatic manner of the project manager. My advice, find another agency to work for." QED STAY AWAY FROM TRANSPERFECT, whether dealing with a bumpkin [I gave him no choice! I walked in his house put my stuff down said where's my copy of [redacted] so I don't leave without it bitch! And he handed it over] who runs the QA/QC Department, an Oaf Elmer Fudding about from the Computer Help Desk; A 3rd Tier (Division III) Putz who asks his reports to miscertify TPT's Work Product; A Drunken Fool saber rattling about violence he'll commit; Building Staff acting as though they're auditioning for a Planet of the Apes remake, Nasty, vapid ugly stepsister types vetting remote employees based on how ugly they consider the professional candidate to be, helium headed ditzy women, a GAY Scientologist VP bragging about dishonesty or molesting clients' daughter(s), or a milquetoast effete HR Director squirming to hide the mess that Transperfect is, TPT is a place to avoid, filled with vapid, nasty, insincere, cheap veneered and dishonest people to avoid.

    A Senior Supervisor at Transperfect has referred to colleagues as "simple people" (as in simple minded or simpletons) ... salient quote, paraphrased, from Tom Wolfe's Bonfire of the Vanities "... they were simpleminded incompetents, most of them, and they did unbelievably stupid, vile things ..."

    2/11/11 ... Let's get down to Brass Tacks:  Transperfect is a company strewn (with few notable exceptions) with nasty, cheap veneered, low caliber, hyped up mediocres and flighty dilettantes who would lie in a minute and laugh and/or smirk at you while doing so.  TPT management allows for its staff to attempt to unacceptably / inappropriately bully other employees who provide a satisfactory work product (see Gov. Chris Christie reference below [Christie walks into a school yard, he sees a bunch of people on the ground with bloody noses and one person (snickering) and standing: that's the bully ... Christie states: YOU HIT THEM, I HIT YOU]). This nasty and deceitful MO affects TPT's work product.  Its QA/QC is questionable at best and TPT is considered a low quality agency (its QA/QC's erstwhile 'Director' is a graduate of a school that has been rated 4th Tier (see: NJCUsalientwebrankinginfoPDF; although there may be autodidact, intelligent spawns from that institution, it is apparently well known for its Women's Bowling Team). TPT QA/QC operates in a vindictive manner seeking 'actionable' errors in an attempt to discipline employees TPT Managers/Directors do not like, while dismissing as venial similar otherwise 'actionable' errors committed by employees TPT Managers/Directors favor [read: those who get drunk with supervisors]);  TPT QA/QC conducts kangaroo courts, thrusting warnings that they expect to be signed at employees regardless of whether the employee committed an 'actionable' error.  TPT QA/QC's infantile and thinly veiled vagaries may be likened to a Wayne's World/Beverly Hillbillies meets a Lord of the Flies scenario. This is coupled with the fact that TPT Directors [e.g. Brent Armstrong (DIII =? JV; according to the dictionary, a 'putz' is defined as a fool) and Team Lead/Managers ask their employees to lie relative to 'certifying' TPT's work product, impeaching the credibility of TPT's clearly dubious QA/QC protocols; TPT  Project Managers [e.g. Marina Yoffe et al.] inappropriately discriminate, vetting at home employees based on how 'ugly' they consider members of the freelance stable to be [based on photographs posted on freelancer's professional websites], laughing and smirking while doing so; TPT's Computer Help Desk Employees are also [with one clearly notable exception who TPT apparently saw fit to dispatch] unintelligent mediocres (Andrew Gates is a TPT Help Desk Employee who for some reason likes to smirk at other people; perhaps Andrew learned to smirk when he went to Harvard?; Bill Gates, Albert Einstein and Andrew Gates all have IQs; A dodo is a dull witted person) who unacceptably and inappropriately attempt (in a manner unchecked by TPT HR, in variance with verbal and written complaints) to bully others; TPT has a substance abuse problem fostered by its Management (vide supra, DIII, JV, putz); TPT's management is outrageously unprofessional (e.g. web postings stating that they have likely 'boned' a client's daughter [this bizarre claim posted by someone who claims to be a GAY Scientologist], perhaps an Operating Thetan, yes?, but woe is he! -> Scientology classifies GAY people as 1.1, does Xenu know about TPT's Joey?); TPT's HR Department is headed by an employee (Robert Denoia) who squirms to cover up the mess that TPT and concomitantly TPT's work product is; 'Me and my boys are gonna' teach him a lesson' ... paraphrasing a cartoon of a lush/street urchin wannabe at TPT... and now (2/7/11) TPT announces that one of its teams has provided a software product used relative to IRB's (institutional review boards).  Would you trust TPT, a company who 'self certifies' with the above mentioned bizarre idiosyncracies to now have anything to do with oversight of IRB management? ... It's bad enough that the place is incredibly nasty, worse that they are deceitful and that affects TPT's work product.  This all adds up to one obvious conclusion: STAY AWAY FROM TRANSPERFECT.

    2/9/11: This Just In! TPT posting by Kristina Knight states "... Many of the world's search engines not name 'Google' place greater emphasis on page load times ..." [emphasis added].  Should this not read: "...not named 'Google' place ..."  Another QA/QC slip through the cracks! while TPT brags about its prowess.

    2/4/11: This just in!: (1) "Obviously, scamming freelancers, no matter what service they provide, is a crucial part of this company's business plan. Sneaky ...."; (2) "... a completely awful company..."

    !THE DRUNKS!, 1/31/11: Tenants and even a Super in a building where a mid/senior TPT Manager (and spouse) lives refer to them as THE DRUNKS.  They have caused structural damage to the building they inhabit after getting their load on.  Do they hang out with David Patrick of 'Me and my boys are gonna' teach him a lesson' fame?  TPT is chock full of PEOPLE TO AVOID. - a ny paper quoted someone as saying the victim was trying to "stay away from garbage and trouble" ... yes, it's good to stay away from garbage.

    1/21/11: Another Resounding STAY AWAY from TPT commentary/posting: "I knew this company sounded too good to be true.  Last night I worked their company party and if anything I may say.....I've never seen people from a company get so plastered. [Transperfect has a substance abuse concern, fostered by its management]. A woman ended up vomiting in the bathroom and no one told the staff until later. There was broken glass in the sink, and just insanity everywhere. What really caught my attention was when I was listening to the speeches, and heard how the company was structured for the rankings of their employees. … Funniest thing of the night was listening to other employees talking so poorly of one another. One even saying that a guy they worked with was a thief, a liar, and a cheat, and would rape your face if he could. [STAY AWAY FROM TRANSPERFECT] Sounds like a nice group of people. It's very sad they prey on young college graduates. No one over 35 lasts … [Robert Denoia, TPT/HR is but one milquetoast/weasel squirming at TPT to foster its vapidity]

    Did YOU get your load on today? It's likely that those at Transperfect Did!!!

    This just in!!, posted and since redacted by a TPT [management??] affiiliate who is impersonating others on the web: "You have every right to voice your complaints about the company [TPT] or unfair practices towards you.  And reposting other people's comments about the company to strengthen your argument is fine".

    Another resounding 'stay away' (from TPT) non-endorsement posted 1/3/11 (paraphrased): I worked for them for 3 months doing projects for 7 000 USD, they[‘re] always postponing translation payroll … then finally, they stopped replying to emails and calls … they used different sites and mirrors … they think they are smart to cheat people … I know also they use fraudulent practices a lot … how to stop them ?

    This just in, 12/21/10: TransPerfect Legal Solutions Hosts Panel Discussion on the Foreign Corrupt Practices Act (FCPA) - what would its attendees think if they knew that TPT Management requests that their employees "certify" work they did not perform?

    Transperfect, where (even its Management infers that) it pays to be a dummy (or a dilettante); Alana Hoye works at Transperfect!

    "I may not be the sharpest tool in the shed, but I can rub my clients down and even bone them if necessary." posted by  Joey, who claims to be a VP [and a gay Scientologist too!] at Transperfect

    Transperfect is chock full of people who would ask a naive to transport contraband through customs on their behalf and party with the spoils and each other afterwards

    Posted on TPT's Website, 12/1/10, The ABC's of Global Legal Matters: paraphrases  – Red Adair “If you think it's expensive to hire a professional to do the job, wait until you hire an amateur.” Well, a company that doesn't pay its stable of freelancers, that discriminates based on how 'ugly' they deem their at home workers to be, whose Directors and Managers expect their staff to submit false certifications, that is globally considered to be a low quality organization by translators ... THAT'S AMATEUR ... THAT'S TRANSPERFECT


    This Just In: From the web!: I just came across a dramatic piece of news: ProZ.com has banned TransPerfect Translations Inc. and associated companies from using its leading portal for translators. ProZ.com does not allow staff from TransPerfect to post jobs for translators.

    ProZ.com bans Transperfect from posting jobs

    ! Note from site staff This outsourcer [Transperfect] has been banned from posting on ProZ.com.

    ... ProZ suspends outsourcers when reports of non-payment are made.





    Word on the street: Transperfect's new Quality Assurance Director resigned ... perhaps after finding out what a mess (relative to QA/QC, and deceit) TPT is??

    From TPT's Website, 11/16/10: TransPerfect Legal Solutions Names Michael Wudke President of Digital Forensics Division. What would Mr. Wudke say relative to TPT's Directors asking their employees to file false 'certifications'?



    Who might the TPT affiliate dim wit be who impersonates others on web posts? Might the dope be Dan Milczarski, Andrew Gates, Brent Armstrong, Robert Denoia, or another TPT scholar?

    From TPT's Website: relative to "Safe Harbor": "TransPerfect’s privacy practices are self-certified", yet Director (and Management) Level employees of Transperfect ask their colleagues to submit false certifications and people who claim to be gay/Scientiologists/VPs at TPT brag about lying and state that they can "bone" TPT's clients.  Transperfect's Management Employees make sport of bantying about confidential information.  Would you trust TPT with confidential information?

    From TPT's Website: November 1, 2010, Translations.com Europe Certified to EN 15038:2006; Director (and Management) Level Employees of TPT ask colleagues to misstate the facts (lie) relative to "certification" of work; Management Level Employees of TPT vet work at home employees based on how 'ugly' the worker's photo posted on their professional website is deemed to be; Transperfect is considered a "low quality agency" (web posting by professional translator/linguist);  Dan Milczarski has been the Director of QA/QM at TPT;  Affiliates of TPT have been impersonating others on the web, posting comments in other's names and posting false, disparaging comments about others;  If the above mentioned dim witted affiliate is Dan Milczarski (or another) he would be very wise to remove any such postings;  An apparently learning disabled (erstwhile, retarded) person who works for TPT's IT Help Desk bizzarely smirks at others; There is a substance abuse concern at TPT (fostered by management); "Me and my boys are going to teach him a lesson" [a TPT employee whilst bragging about how much he drank (getting his load on), perhaps this didactic approach is suitable to great institutions of learning such as Oxford University, New Jersey City University, & bien sur! SUNYs Plattsburgh and Oswego]; unacceptable attempted physical and emotional bullying by TPT and its Headquarters' (3 Park Ave) Employees is allowed to occur by HR; Robert Denoia is the incumbent head of HR at TPT; HR / Senior Management is 'absolutely terrible' (A TPT employee); "I walk down the streets of New York everyday knowing that I am the shit. I probably screwed your girlfriend, wife, daughter or all of the above. ... Just remember no salesman is successful without ... lying. ... I can bone [my clients] if necessary" (someone who claims to be [1] gay; [2] A Sceintologist (a follower of Scientology); (3) a VP at TPT ... QED?

    From TPT's Website: Forbes – October 25, 2010: co-CEOs, Elting and Shawe continue to run its [TPT's] day-to-day operations. “From the start,” Elting says, “we have dedicated ourselves to providing the very best client service possible." [e.g.??: .someone who claims to be a TPT VP (a gay Scientologist) states: "I walk down the streets of New York every day knowing that I am the shit. I probably scr*wed your girlfriend, wife daughter, or all the above  ... I can rub my clients down and even bone them if necessary."]; "Quality control is also of paramount importance, and TransPerfect has the most rigorous quality management measures in the industry" [Director level and Project Management level employees have asked other employees on more than one occasion to lie relative to 'certifying' work]; "We hire the highest-caliber linguists" [Oh my God, look how ugly she is. How can she expect to get any work with such an ugly picture? She has to take that picture down if she wants to get any work(paraphrasing a female project manager at TPT vetting a work at home translator); The majority of employees are extremely unhappy here; Senior management is absolutely terrible; HR is so incompetent; not one [employee] seemed remotely happy, enthusiastic or doing anything productive; [TPT has to suffer] the loss of my business on what would have been a fairly expensive project. My assessment of Transperfect is that they are a bootleg company that severely wastes the time of others with no professional courtesy whatsoever and I highly advise anyone who is considering doing business and or working for them to steer clear.];"According to Elting, the company’s many locations make it convenient for most clients to meet with an account executive in person." [see below, beginning with "I am a fairly young, successful, New York based sports media professional..."]

    TransPerfect is notoriously known as a ... low-quality agency

    Transperfect [QA/QC ??] affiliates  are now impersonating others on the web.  These unacceptable attempts at (now cyber) bullying are consistent with the egregiously unprofessional behavior exhibited by this company [e.g. towards its employees, by one employee to another (unchecked, in variance with numerous written and verbal requests to do so), freelance staff (discrimination), clients (e.g. in the form of willingness to falsly certify documents, etc.) as evinced in numerous complaints posted relative to Transperfect.  Why would co-CEO's Phil Shawe and Liz Elting allow their affiliates to jeopardize further the credibility of Transperfect?  The Department of Consumer Affairs, the Better Business Bureau, the Federal Trade Commission (FTC) Bureau of Consumer Protection (identity theft complaint division), the IC3 (internet crime complaint center), the FCC (Federal Communications Commission) are all being contacted relative to the Transperfect Affiliate(s) who is/are committing identity theft and posting false claims in the name of others.  Transperfect Translations will be charged with joint liability for these transgressions.  Is Transperfect aiming for a legal liability that escalates into a legally enterprise ending event? Co-CEOs Liz Elting and Phil Shawe ought to put in check their unwise affiliates in short order and have them remove the posted comments post haste.

    I would only recommend someone to work here if I wanted to destroy that relationship. I would venture to guess that no one that has worked at this company has left with a positive impression. And this does not even touch upon the unethical business practices… [emphasis added!]

    TransPerfect is not a company to work for if you want to feel proud of where you work.

    People affiliated with Transperfect post comments in other person's names on the web.  Name misappropriation, and/or Identity Theft, fostered by Transperfect? In addition to Director's dishonesty relative to QC, actions in variance with ISO/EC standards, work discrimination, ethical shortcomings, etc., Transperfect is opening itself up to legal liability including possible Enterprise Ending Events.  Is TPT Management that foolish?

    Transperfect is a place where not particularly intelligent alpha male wannabes and flighty women act hip, but if you ask them what an adverb is, they are apt to fidget nervously.

    It is telling that in an economic downturn, employees quit left and right with nothing lined up after simply because the conditions are so miserable.

    [comments by Transperfect Translations or Translations.com employees]

    HARROWING – how an employee of TPT describes walking into 3 Park. [from dictionary.com: harrowing - extremely disturbing or distressing]

    “Oh my God, look how ugly she is. How can she expect to get any work with such an ugly picture? She has to take that picture down if she wants to get any work”. Marina Yoffe, Project Manager, Transperfect Translations [TPT] 212-689-5555 x1331 [myoffe@transperfect.com]

    Paraphrasing a female ‘Project Manager’ while viewing the professional website and vetting a work at home employee in Transperfect’s [an ISO9000 certified company] stable of freelance workers … subsequently seconded by other Project Manager(s)/Coordinator(s), both male and female,  … TPT, exhibiting a lot of class (all of it low) …. Would Ms. Yoffe have acted in such a manner without counsel from higher Management at TPT?  Ms. Yoffe is a graduate of Cornell University.  Lovely.  What would its President (president@cornell.edu) think?

    I just got to the schoolyard … I walked into the schoolyard and I saw a bunch of people on the ground bleeding and I saw one standing.  THAT’S THE BULLY.  The Bully is the one standing when the others are on the ground bleeding.  The Bully got used to people coming on scene and looking at the people on the ground and saying "do I want to be on the ground or standing" … and they give in to the Bully.  I say "you punch them, I PUNCH YOU". Christopher J. Christie, Incumbent Governor, NJ, 2010 (paraphrased)

    I have never seen so much hyped up mediocrity and dummy worship in my life [a TPT employee referring to the atmosphere at Transperfect]

    [from Wiki: Lord of the Flies is a novel by William Golding about a group of schoolboys stuck on a deserted island who try to govern themselves, but with disastrous results.]

    “Those are nasty, insincere people with inflated sense of self” … A TPT alum; (other TPT alums have described the environment at TPT as being "toxic" and / or "noxious".  A TPT Senior Translator/Supervisor has told subordinates "You can kiss my a*s"; and referred to others as "*trash" and "simple people" (as in simple minded).

    Daisy Kudish, aka Deniza Kudish, is a Senior Translator at TPT.

    http://www.transperfectnot.wordpress.com

    TPT employee(s) with Management portfolios (e.g. Brent Armstrong [Global Director - BMC / Legal-RED / MCM Departments, 212-689-5555 x 1251, barmstrong@transperfect.com] and other Manager(s) e.g. Anne Lutz, Project Lead/Manager Legal Red Department) have requested (on more than one occasion) that a TPT employee "certify" translation work that the employee did not translate. This may be in variance with ISO9000 and / or client guidelines and/or the ATA Code of Professional Conduct and Business Practices and its Bylaws. Would one be similarly deceitful if applying for a Visa renewal, a Green Card or Citizenship?  When convenient to TPT Mid and/or Senior Management employees will be asked to misstate the facts (i.e. lie) relative to Translation "certification(s)" thereby impeaching the credibility of its QA/QC.  Is this sort of deceit a DIII/Division III thing?

    [paraphrased from dictionary.com: BUFFOON: a fool; putz: a fool, jerk]

    Mark Peeler is the Vice President of Global Production at TPT [mpeeler@transperfect.com 212-689-5555 x1236]

    "They're a rotten crowd," I shouted across the lawn. "You're worth the whole damn bunch put together." A salient quote from Nick to the Great Gatsby.

    Dan Milczarski is the erstwhile Quality Assurance Director at TPT.  New Jersey City University; according to US NEWS NJCU has been ranked as a Tier 4, "Less Selective" School.  Dan won an award that was actually presented at NYU. Dan and his QA team attempt to ferret out 'actionable' typographical errors, yet reprimands are doled out by TPT based on whether you are a TPT approved and condoned substance abuser. If you get your load on with the management, you're apt to be off the hook.  Dan has exhibited pride in having read Kurt Vonnegut and having had courses devoted to the movie The Big Lebowski. [your tax dollars at work?!?]  http://www.macfound.org A TPT Affiliate is impersonating and libeling others on the web.  Is Dan the dope committing that transgression? Is Dan an Operating Thetan? What would the ISO 9001 & EN 15038 Quality Assurance organizations say if that were so? Would ISO and EN then approve of Dan Milczarski being a QA 'Consultant'?

    "Write What You Know" attributed to Mark Twain; so if one were to write about (and for??) what some [e.g. a senior supervisor at TPT] might refer to (write [sic] or wrongly) as *"trash" according to Mr. Twain, what would that make the author?

    "I walked in his house put my stuff down said where's my copy of [redacted] so I don't leave without it bitch! And he handed it over." Posited at the Princeton, Yale Club or Harvard Club ?? ... or better yet, perhaps on Wayne's World, the Beverly Hillbillies or  the Jersey Shore?  Transperfect and its affiliates exhibit a lot of class, all of it low.

    "When a true genius appears, you can know him by this sign: that all the dunces are in a confederacy against him."
    Jonathan Swift

    Guess what? ... TPT's QA Director is not a genius.

    Viewing a selective QC/QA disciplinary event of a purportedly “actionable” error at Transperfect is akin to watching theater of the absurd.  QA/QC tenets are invoked subjectively, selectively and vindictively; e.g. if one is a drinking buddy or flighty subject of Management one may expect that an otherwise allegedly “actionable” error be dismissed with a giggle, titter or smirk.  If one is not a Management-lush then one may expect to be on the short end of an attempted invocation of the vindictive wrath of the QC/QA team.  This drill may consist of the QA/QC Director walking with feigned command presence, complaining about an absurd error that may/may not be due to a particular employee and the scapegoated employee receiving a written reprimand / warning.  This is curious as a favored son or daughter / lush buddy of TPT Management would not receive the same level of discipline.  Watching the TPT QA/QC Director in action one might think of, in lieu of a dust cloud wafting about Peanut’s Pig Pen character, a sonorous wafting of the Deliverance music theme, or a NYC School “Para-Professional”, a mediocre observer of hanging chads of a presidential election of yore, les enfants du mais or some other invocation of a peasant with a pitchfork tantrum. It would be one thing if Tranperfect was merely a harmless cache of mediocres (dummies, dilettantes and parrots) running a mutual admiration society, if quasi-imperial QA tenets were not invoked selectively-discriminately, vindictively and/or overridden/impeached [in the form of management asking others to submit false 'certifications'] when convenient to management.  Read the reviews: STAY AWAY FROM TRANSPERFECT

    - a ny paper quoted someone as saying the victim was trying to "stay away from garbage and trouble"

    - TPT is so incompetent

    [paraphrased from Wiki: The Beverly Hillbillies is an American sitcom about a hillbilly family transplanted to Beverly Hills, California after finding oil on their land.]

    [bottom of the barrel - (paraphrasing dictionary.com): the location of persons or things of the very lowest quality; the least desirable, the dregs; [a sample sentence (or two)!: The Director graduated from a school whose degrees may as well be gifted along with a happy meal from a fast food restaurant.  Although there are numerous examples of autodidact top tiers, the Director was clearly not one of those.  He was clearly from the bottom of the barrel].

    [paraphrased from dictionary.com; Doofus - a foolish or inept person; a dim-wit]

    Andrew Gates is an IT Help Desk Employee of TPT.  Gates has a nasty habit of smirking at people.  He is a graduate of SUNY Oswego.  Albert Einstein, Bill Gates and Andrew Gates have IQs.  Knucklehead Smith does not.  Extrapolating on Einstein,  everything is relative.  If you graduated from SUNY Oswego,  or had an IQ similar to Mr. Gates' would you smirk at anyone?  Would you go outside without a paper bag on your head? Special Education – noun; education that is modified for those having singular needs or disabilities, or slow learners. www.mensa.org Is Andrew an Operating Thetan? If he was he could paradigm shift his IQ upward!



    3 of the above have IQ's; all is relative; If you had Andrew Gates' IQ would you smirk at anyone?

    [paraphrased from Wiki: Elmer Fudd is a fictional Looney Tunes cartoon character and the de facto archenemy of Bugs Bunny. He usually ends up seriously injuring himself. He speaks in an unusual way ... (and)... lacks intellect]

    Erin Sweeney, the Director of Performance Optimization at TPT [esweeney@transperfect.com, x1195] also likes to smirk at people.  Erin is obviously  perfect.  Perhaps she should look in the mirror.  Ms. Sweeney is supposed to provide leadership by example.  MOO! [typo / redacted] BOO!

    [paraphrased from dictionary.com; Zaftig - having a pleasantly plump figure; sample sentence : She was Rubenesque and zaftig, yet for some unknown reason she chose to laugh at others]





    "Today's Job is to get [redacted] drunk". Brent Armstrong, TPT Director  referring to a female project manager at TPT that he supervised; TPT Management encouraging substance abuse in a subordinate.


    3 Park Avenue Garbage Attendant – A garbage attendant (who shaves his head) at 3 Park Avenue has in the past acted aggressively,  going out of his way on multiple occasions to block the path of an employee of a company headquartered at 3 Park (Transperfect).  This behavior is atavistic and is consistent with what one would expect from animals at a zoo.  Is this person auditioning for a diorama at the Natural History Museum? With a Wolfeian “pimp roll”? [The Pimp Roll – term coined by Tom Wolfe in the Bonfire of the Vanities: Exaggeratedly springy, swaggering walk of ghetto males [paraphrased]: They walked with a pumping gait known as the Pimp Roll ... He saw the Pimp Roll in the courtroom every day, too ... On warm days ... there were so many boys out strutting around with the Pimp Roll, whole streets seemed to be bobbing up and down. Even with his hands behind his back … [he] … managed to do the Pimp Roll … He had the same pumping swagger that practically every young defendant … affected, the Pimp Roll; Such stupid self-destructive macho egos; [Counsel] Attempts to “get the pimp roll out of a client”; … taught … to walk, at least temporarily, without the "Pimp Roll" which so clearly says "Street Hood" … [& if need be, counsel will] break his hip so he can’t do the Pimp Roll];What to do when ‘the help’ is untrustworthy and aggressive?  This employee likes to smirk, too.  ;[Paraphrased from Wiki: The Planet of the Apes is a 1968 science fiction film adapted from a 1963 novel by Pierre Boulle wherein apes can talk.  Taylor (the protagonist) speaks, shouting "Take your stinking paws off me, you damn dirty ape!"]....3 Park Avenue is managed by the Cohen Brothers Realty Corp. Shouldn't the Cohen Bros. ensure that their staff is well behaved and not hostile towards tenant's employees?... perhaps the Cohen Brothers Realty Corp. might deign to keep the [staff who act like] chimps in check?  Perhaps they can act like true gentlemen and scholars.

    "Me and my boys are going to teach him a lesson" David Patrick, TPT typesetter [evidence of the hostile environment found at TPT]

    There is more to life than getting one's load on, going on a bender, posturing and earning an epitaph: "Got Drunk, Played Darts, Duh(mmy)"

    [Rehab - (from dictionary.com): to rehabilitate; [sample sentence]: The fool lush sought rehab at the behest of his friends' intervention.  He was going nowhere fast and in a negative spiral].

    TPT VP "The Shit"[tpt-the-shit] - A person who claims to be a VP at Transperfect, brags about cheating and lying.  Joey, 33, gay, Scientologist (a follower of Scientology) states: "I walk down the streets of New York everyday knowing that I am the shit. I probably screwed your girlfriend, wife, daughter or all of the above. ... Just remember no salesman is successful without ... lying. ... I can bone [my clients] if necessary" What would Xenu think? [perhaps, Xenot or Xenut? (the opinions mentioned in the weblinks in this blog are not necessarily those of its editor)].

    TPT is, too, often a Kindergarten - e.g. Roman Ryba is apt to come to work and prattle away a good part of the day, interfering with the work progress of other employees. This person has diarrhea of the mouth.



    Anne Lutz is a Team Lead at TPT

    Pearl Leo is a Project Manager at TPT

    Dilettante - a person who takes up an art, activity, or subject merely for amusement, esp. in a desultory or superficial way; dabbler.

    "I don't think I've ever been to a chamber music concert" Alison Hahn, TPT employee







    Word of the day: Effete; Sample sentence(s):  (a) Effetes (vested or otherwise, especially those at the top of the stairs) shouldn’t smirk. (b) The Effete curbed his smirking when he applied for a visa renewal.

    Corporate Headquarters
    TransPerfect Translations
    Three Park Avenue, 39th Floor
    New York, NY 10016
    Tel: 212-689-5555
    Fax: 212-689-1059
    Email: newyork@transperfect.com,info@transperfect.com

    Below are salient features/hilights!! of  comments posted by current and/or former employees of transperfect:

    managers so young they are on a power trip (even though they are roughly your age)

    managers so young because very few (self-respecting) people stay around long enough to be promoted.

    There is no incentive to stay at this company unless the underlying issues are changed, and employees are treated like they are.

    The majority of employees are extremely unhappy here; How does one expect to keep its company afloat when employees have zero interest invested in their job?

    TPT is so understaffed due to a steady stream of people leaving.  The employees are always so overworked & miserable. Emphasis on speed rather than quality.

    Continuous pressure to get work turned around. No sense of accomplishment can ever be realized. Results from unrealistic deadlines and having to use the cheapest translators on the planet are that errors are made. A walk around the office will confirm that hardly anyone has any experience at all.

    Senior management is absolutely terrible.

    TransPerfect is not a company to work for if you want to feel proud of where you work.

    While there are good employees who genuinely care, none of them have any power, which is unfortunate. Eventually these good people leave out of frustration, disrespect and lack of monetary compensation for the hours worked. None of the intelligent people are ever listened to, in fact, are often hushed, as management doesn't want to hear any productive ideas to improve the company, only to make their wallets fatter.  There is no job security whatsoever. There is no contract, and they make it clear that whatever your position is, you are easily replaceable. Do not try to negotiate a livable salary, they will just tell you to quit. (They won't fire you to avoid expenses or unemployment, but instead make your life miserable until you do.) The average length of stay at this company is probably 6 months to a year. The only employees that end up staying any considerable amount of time are foreigners whose visas are tied to the company.

    It is telling that in an economic downturn, employees quit left and right with nothing lined up after simply because the conditions are so miserable.

    If you are a freelancer, don't even think of working for them. They will treat you like garbage and offer you below market rates. They are proud of the fact that they've driven down prices so low that no one can make a living wage from freelancing for them unless they live in the third world. Also, part of the money-making scheme is to blame freelancers for problems then demand discounts from the job. Apparently they don't understand that costs can only be cut so far, they will eventually have to pay someone for something, but the business model depends on the cheapest people they can find, a veritable sweatshop of translation.  They claim upon hiring that it's a meritocracy, which is a complete joke. If you receive a "promotion," it's never backed up monetarily, instead, they will drown you with work and blame you when things go wrong. The only reason you would be promoted is because so many other people have quit and you are the only one left. People are not treated equally and policies are never clear and there is no accountability whatsoever.

    Usually those that are promoted are the ones that get the drunkest with their managers.

    HR does not look out for employees' interests, they are simply a tool of upper management to get people to quit before any real benefits have to be paid. HR is so incompetent [emphasis added!] they can't even return phone calls or emails or call you when you have a scheduled interview.

    [Robert DeNoia is the incumbent head of HR, rdenoia@transperfect.com   x1311; Robert actually attended Baruch College, the Harvard of Lexington (Ave., not MA)!]

    paraphrased from dictionary.com: milquetoast: a timid, unassertive, spineless person, esp. one who is easily dominated or intimidated]

    Teeny Weeny Bob [redacted] Teeny Weeny Bop, a wonderful book!


    A Good Book, Sissy The Hummingbird Slayer!; A good game, Fairy-Opoloy!; Another Good Book: The Sissy Duckling!


    This just in from Facebook, dated 11/4/10: Someone has been impersonating me [says Robert Denoia] on the internet on blogs [correction: no one is impersonating Robert Denoia on the web, they are posting problems at his shop (many, if not most, originally stated by employees [potential, past, present] other than the editor of this blog), Transperfect Translations] ... let the 'ongoing investigation' investigate the false certifications, discrimination [no (work at home) ugly translators!], deceit, posting by tpt affiliates in other's names (e.g. perhaps Dan Milczarski, the 4th [academic] tier fellow, who writes [Mark Twain said 'write what you know' ... so if one writes about riff raff and it's read by riff raff, what would that make the writer??]), comments by gay/Scientologist TPT VP's (boning the clients?) that occurs/is committed at/by TPT and/or its affiliates ...  Wanna keep this venue safe for all of us?? then, do as most who comment about TPT say: STAY AWAY FROM TRANSPERFECT

    Paraphrased from dictionary.com, effete: worn out

    I would only recommend someone to work here if I wanted to destroy that relationship. I would venture to guess that no one that has worked at this company has left with a positive impression.  And this does not even touch upon the unethical business practices... [emphasis added!]

    Advice to Senior Management: If you wanted to have a legitimate, professional business, you would have created a sustainable business model long ago. As it's clear you don't, continue with the shameful practices you're currently employing, make as much money as possible, use your employees until they're drained, and cut your losses in a few years when the ship inevitably sinks. But then again, it's obvious this was the plan from the inception, so enjoy the fruits of your labor!

    I am a fairly young, successful, New York based sports media professional. I work for a network that is in the process of expanding their summer programming by buying some territories in the international sporting space (Champions League Soccer, Rugby, Cricket, etc.) With that, we were potentially in need of outsourcing a translations company to localize our website(s) for the foreign audiences we are trying to attract. After some preliminary research, it almost seemed like hiring Transperfect's Translations.com was a no brainer. However, when an office assistant of mine said her nephew had a fishy experience interviewing with them, I found some bad press online and my boss and I decided to take a different approach. Upon seeing a job opening for a "Sales Account Manager" to work out of their midtown Manhattan office, my boss and I made a few adjustments to my actual resume to make myself appear to be a very recent college graduate in search of a good job. I applied for the position and at first I was very impressed. The job posting itself seemed to be well written and posted on legitimate job boards (too bad I just noticed they started posting on *****'s list). Furthermore, the careers website had a very thorough application which asked potential new hires to pick from a list of their strongest business skills (such as cold calling and negotiating) and rank them on a numerical scale. At first, this all told me that Transperfect is a very organized, professional organization which seems to evaluate and nurture talent quite well. The next step in my "under cover" interview process brought me to Sandra Carpenter, an HR executive in Atlanta. Sandra and I connected for a 15 minute phone interview which I felt went pretty well as I would be moving forward to talk with Sales Manager, Mark Hjepre. Mark interviewed me over the phone for about 20 minutes in a manner, which seem to evaluate my "sales skills" in more depth. This phone conversation also turned out well when Mark suggested we meet in person. Things got fishy when I got an email from Mark asking me to meet him in a coffee shop down the street from their offices in Murray Hill. It got stranger when he tried to push back the interview time and the location of the meeting only an hour or so before we were supposed to meet. A little later on I found myself in a crowded Starbucks near Grand Central; Mr. Hjerpe was 10 minutes late when he found me and escorted me to a bar across the street. I was informed he was planning on spending the night out with a client so he was going to treat our meeting as a "pre-game" as he downed two cranberry vodkas [editor's note: TPT has a substance abuse concern, fostered by management] and had me order a beer. The discussion went fine for the most part except for an awkward encounter where Mark ordered chicken wings. After a few minutes Mark became impatient with the services and rudely canceled the order with the waitress while muttering something about being a good server correlating to sales. I started to wonder how unprofessional this guy really was until he confirmed it by taking a personal call from the shop where his bike was being repaired. Anyway, Mark liked me enough to pass me through to a phone interview with Sales Director, Martha Geller. I was not surprised to get a call from Ms. Geller at our scheduled interview time asking to reschedule; I was starting to realize how inefficiently HR communicates with the actual mangers. After two phone interviews and a face to face discussion, one could imagine the questions I had to field from Martha the next day were starting to become repetitive. After talking for about 25 minutes Ms. Geller confirmed that I would be a strong fit for the position and that Sandra would let me know where I would be going from here. After talking to three different people on multiple occasions during a three week period, I would finally be seeing the inside of the actual Transperfect office to meet with VP, Jessica Eker. The office seemed flat; I only saw a few people come through the common area of the office and not one of them seemed remotely happy, enthusiastic or doing anything productive (strange for a Monday morning at the office of a company which seems to promote so much success). After waiting for almost 12 minutes, Ms. Ecker presented herself and asked me if I was there for the interview. When I said yes, I was brought into the conference room where Jessica gave me her business card, asked me my name, what position I was applying for and to see a copy of my resume (so much for the early gold star for organization in the evaluation process-this lady had no idea what I was doing there). Jessica asked me nothing but "cookie cutter" interview questions such as "what are your best personal assets, do I consider myself to be a competitive person, and where do I see myself in 5-10 years." The interview was over after 8 minutes, nothing profound was said in any regard and I was not even given an opportunity to ask questions of my own. Jessica escorted me to the elevator and told me I was at the end of the process and Sandra from HR would be in touch soon. A few days later, I received a form email from Sandra saying that I was not chosen for the position. After going through this process, do you think I gave a positive report back to my superior in regards to the company's efficiency and overall morale? Absolutely not, and the consequence they have to suffer is the loss of my business on what would have been a fairly expensive project. My assessment of Transperfect is that they are a bootleg company that severely wastes the time of others with no professional courtesy whatsoever and I highly advise anyone who is considering doing business and or working for them to steer clear. Furthermore, I filed a vendor claim with my employers corporate office. Within days, Co-CEO's Phil Shaw and Elizabeth Elting will receive a letter from my corporate offices informing them of my experience, the business they lost, and how the corporation that owns my company will not be in need of their services in this calendar year. The heads of all major units of my corporation have been warned that Transperfect is a faulty vendor and that decision makers should look elsewhere if in need of any translation services. On a separate note, a week or so into the process it came up in a conversation with Sandra that I went to an incredibly selective an prestigious university in Atlanta; they very city she works out of. She said that I was a great person to find because I could help her find highly educated and talented people to help fill some of her opening down in Atlanta. Now while I would have been more then happy to have put Sandra in touch my alma mater’s career center, I filed yet another report with them warning students to refrain from interviewing with Transperfect as they are not serious about hiring. I found it interesting to find that Mark Hjerpe received his degree Humboldt State (what state is that in exactly, is this a made up college in never never land or something?)  I guess asking for legitimacy out of a company where the top executives have illegitimate educations is a very tall order. [emphasis added in this paragraph by editor].
    "Transperfect Translations of New York ... uses fraudulent hiring practices, presenting temp jobs as full-time, permanent jobs with medical benefits. A friend who works there got me the job, and then when they told me after the fact that I was there only to replace someone on vacation for a few days, he [w]as highly embarrassed" ... [I sent] ... "them an indignant note villfying the company's hiring practices ... I ... stated what happened and why it was unethical."


    Il Segno di Caino - The Translator's Hall of ShameTransPerfect is Still TransAwful

    TransPerfect’s new “strategy” for cheap, quick translations is crowdsourcing (…TransPerfect breaks up …translations and sends pieces of them to multiple translators at the same time) coupled with a demand that translators provide deep discounts for CAT-tool “matches.”

    [Y]our blog helped me finally make a decision regarding my relationship with TransPerfect....

    When I first began working with TransPerfect, it seemed to be a very serious company. Their rates were low, but not as low as many other companies, and within what I considered the "bare minimum" I would be willing to accept.... My first jobs with TransPerfect were smooth ... and I received a check within 30-45 days. I worked with them a few times and was happy with their professionalism.

    Unfortunately, much of this has changed. My first negative experience was last fall, when they wanted some help with a huge project they were distributing among translators. I took some files and translated them, I believe, well. A few days later, I received a startling e-mail stating there were some quality issues with my work and to look over the comments of the proofreader. When I looked at the documents, I realized that the majority of the documents with which they had a problem and which they wanted me to review were a)not the files I had translated and b)proofread by someone with no knowledge of the document's subject. TransPerfect wanted me (reduce my invoice) because they had associated my name with files I had not translated and with which an unqualified (for that field) proofreader had issues.

    This is when I began to realize there was a problem, especially with distributing files among several translators, getting the assignments confused, and ensuring that the both the translator and the proofreader understood the subject of the translation....

    Since this incident, I have noticed many other things that indicate the company's commitment to quality is not what it once may have been. There are many mass e-mails sent asking for availability; sometimes these blast messages seem personalized, but, when you write to give your availability, you receive no reply. The translations being offered are many words in a short amount of time (sometimes only hours), for very little money..... The company continually tries to lower the rates being offered, wants translators to complete impossible translation feats in little time (all jobs seem to be rush jobs now), now requires WordFast for most jobs, and has a habit of splitting jobs (even those that are large but not huge) among translators in order to complete them more quickly, rather than giving one translator a couple of more days to ensure uniformity in the translation....

    My biggest complaint with this company is the lack of respect for the translator. Recently, I was sent a mass e-mail about a job. I answered and offered my availability. The project manager responded, sent the files for me to approve, and we had a discussion via e-mail to confirm rate and deadline. Everything seemed agreed upon, so I set aside the time and waited for the Purchase Order, which never arrived. After an hour, I e-mailed the project manager to ask him to send the PO or to let me know if he had given the job to someone else so I could accept other jobs. Two days later, I am still waiting to hear from him. I wish I could say this was an isolated incident, but, unfortunately, this is the second time this has happened, with two different project managers, and I am afraid this will mark the end of my association with this company.

    And, finally, a former employee offers this insight:

    As a former employee, I am in agreement with your article on TransPerfect;

    need to mount a serious media campaign to let the public know what TransPerfect is, what it stands for, and how it is harming translators and the translation profession.

    So we say again, write them and make your position clear:

    Liz Elting, CEO: lelting@transperfect.com / Amy DiTrani: aditrani@transperfect.com / Anne Fang: afang@transperfect.com / Anne-Claire Lord: alord@transperfect.com / Cristina Farelo: cfarelo@transperfect.com / Hyojin Park: hpark@transperfect.com / Jennifer Adie: jadie@transperfect.com / Jennifer Bucci: jbucci@transperfect.com / Michael Petrigliano: mpetrigliano@transperfect.com / Pearl Leo: pleo@transperfect.com / Sara Hutchison: shutchison@transperfect.com / Sung Ha Lee: slee@transperfect.com / Zachary Eldridge: zeldridge@transperfect.com

    K said...

    As someone who used to work in TransPerfect's London office, I had a ringside seat in watching the company mutate from its former position as a hungry, dynamic multinational to what it has now become – a chaotic and bloated tantrum of a company that drools uncontrollably at the slightest prospect of ripping off its service providers.

    Back in 2002-2003 TPT had a fairly liberal internal attitude with regard to how its internal linguists structured their working day – you could use whichever methods you wanted to when proofreading a file, provided the work got done on time. This was actually crucial in allowing me to develop the skills I still use today as a freelance translator. They then decided that in order to become more efficient (read: in order to charge their clients more and pay their service providers less) they would obtain ISO 9001:2008 certification. This was the effective death-knell of internal and external quality, since linguists were forced to spend all their time filling out endless useless checklists and forms rather than actually translating documents.

    Fast-forward a few years...

    Last week I got a call from TPT asking if I would be available for an interpreting assignment in my home town. I asked whether it was still true that TPT paid only in dollars, regardless of where the service provider was located, and the PM said it was. They would, however, be happy to send me a cheque. I then explained to the PM that cheques in US dollars were completely useless to me, since I have only a euro bank account. She was very apologetic and said that payment by bank transfer was fine, and agreed to accept an extra $20 on my invoice to cover the processing fees involved.

    I then received my PO, clearly marked “Preferred Payment Type: Check”.

    After removing my head from my hands I went back to the PM, got my login details and changed my profile preferences on their website, giving them all my bank details as required. About three hours later I got a specific e-mail from their payment department saying that their preferred payment method was by cheque, and that any bank transfers would incur a fee of $20. I replied “I know, I’ve already factored it into my invoice.”

    Following day: job cancelled. The thought of paying for a job where the linguist would actually receive his full, original price was just too hard to swallow.

    The worst thing is that complaining to anyone within the company is pointless. The project managers are … in no position to change anything and the executives just don't care. The only thing to do (as this article shows) is to get word out in the industry that they are absolutely never to be worked with, ever.

    G said...

    I chose never to work with this company.
    All that I have been reading about them is obviously consistent with that. The low rate says it all. Do not spend any more time with them.

    emanuela said...

    Nothing of what you all said surprised me. T
    They decided not to hire me anymore. And this after one month negot[iat]ing and several tests, phone interviews and personal interviews. I just wasted one month of my life and I'm SO happy they changed their mind. Maybe I was using mine too much for them.

    Temporary Attorney: The Sweatshop Edition:


    Mar 12, 2010 ... Someone has been asking about Transperfect Staffing. Avoid at all costs. Not even sure if they are legit.

    As previously stated, this blog is not run by www.transperfect.com or www.translations.com [abbreviated as TPT].  It does not imply that an accurate work product is unobtainable from these organizations.  It does address concerns (inclusive of QA/QC) at TPT for your consideration. Content contained at hyperlinks presented herein are not necessarily the opinions of, or condoned by the editor of this blog and are presented for rhetorical/didactic purposes.


    5 comments:

    1. I've worked with/for this company, including with some of the people mentioned here.
      ...a lot of my colleagues, professional translators, don't like them.

      ReplyDelete
    2. Transperfect Translations does seem to be a terrible place to work. No one appears to have any experience, yet are some how full of their own self importance.

      The staff turnover is really high. This is a product of overloading people and being more interested in making a 3 x mark up than doing a good job.

      ReplyDelete
    3. I am a translator and was scammed by this company. They are not willing to pay for the translation I made. I do not recommend this company at all. If you are a translator, stay away from it.

      ReplyDelete

    4. your blog is really good. useful content. Thanks for posting.I have similar page Kindly visit my page also. Translation Agencies in India|Translation Agencies

      ReplyDelete