Another posted 'stay away' about transperfect! : ...
This just in! more STAY AWAY(s) from TRANSPERFECT:
October 2013
This pretty much says it all STAY AWAY FROM TRANSPERFECT ... THEY ARE LIARS and CHEATS
“"Confidential" questionnaires are used against employees: "Open door" policies are used to play staff against each other”
Cons – Fear, abuse, exploitation, betrayal: these four words say it all. There were very serious issues in my department, ranging from drug abuse to intimidation of junior staff by senior management and my manager just laughed at my concerns.
When I approached HQ with these issues, it took them more than three months to respond. When they did, it appeared that the three months had been spent building a case against me by stealthily contacting my co-workers and putting words in their mouths regarding the accuracy of my concerns.
Some of my colleagues have forwarded to me email correspondence in which they were quoted as confirming that none of my concerns was founded, whereas they had said exactly the opposite. When they responded to HQ stating that they had been quoted wrong and supporting my point of view, HQ agreed to change the reporting, but never did. Instead, they used their falsified reports to demonstrate that I was a liar and my concerns were just made up stories. Shortly after, my contract was terminated.
TransPerfect promises absolute confidentiality in their employee questionnaires. Do not believe any of this: the results are sent to your manager with your name included. Your manager will then proceed to make your life miserable and fire you in the end.
Advice to Senior Management – Tell senior staff to stop lying.When I approached HQ with these issues, it took them more than three months to respond. When they did, it appeared that the three months had been spent building a case against me by stealthily contacting my co-workers and putting words in their mouths regarding the accuracy of my concerns.
Some of my colleagues have forwarded to me email correspondence in which they were quoted as confirming that none of my concerns was founded, whereas they had said exactly the opposite. When they responded to HQ stating that they had been quoted wrong and supporting my point of view, HQ agreed to change the reporting, but never did. Instead, they used their falsified reports to demonstrate that I was a liar and my concerns were just made up stories. Shortly after, my contract was terminated.
TransPerfect promises absolute confidentiality in their employee questionnaires. Do not believe any of this: the results are sent to your manager with your name included. Your manager will then proceed to make your life miserable and fire you in the end.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
November 2013!
“Why”
I worked at TransPerfect Translations full-time for more than a year
Pros – You learn how malicious management can spread a negative culture, and try to avoid it in the future. The only positive is that you appreciate other agencies when you finally leave TPT.
Cons – a) We used to constantly lie to the linguists and sometimes to each other. Most "client reviews" are just proofreader's opinions. We used to tell linguists "the client has an issue", while the project was still in production. It's psychological terrorism through lies. Similar practices sometimes among employees. The management from America has established this malicious culture, it affected us all.
b) At Transperfect all linguists involved in a project may be paid less than half of a project's budget. I felt ashamed asking people for highly specialized work at such rates.
I had to use good linguists to secure a client (samples, glossaries etc), and promised them "a big project coming up", and then we would send the bulk of the work to the cheaper ones. To those that worked to get us the client, we would lie that "the client cancelled it".
Our promises worth nothing in this company, I felt I was not a trustworthy person.
Project managers are trained in methods to lower the linguists' rates, as if the linguist are fat cats (!). The "production metrics" for linguists are based on no scientific or empirical evidence whatsoever and are unrealistic. Cheaper linguists accept them and then we consider them responsible for the entire project.
Sales charges clients with "formatting", which is actually done for free by the linguists (!!!). Shameful, and not standard in the industry at all. In one case the linguist asked me for formatting fee, which we charged the client at 3x what the linguist asked me, and I had to refuse it.
c) There is no work-life balance whatsoever, you must stay until you' re done, and you will end up hanging out with your other colleagues. The financial crisis has made many people willing to accept such conditions. The company is extremely profitable and has no reason to resort to exploitation of pretty much everyone, that's really low ethics.
b) At Transperfect all linguists involved in a project may be paid less than half of a project's budget. I felt ashamed asking people for highly specialized work at such rates.
I had to use good linguists to secure a client (samples, glossaries etc), and promised them "a big project coming up", and then we would send the bulk of the work to the cheaper ones. To those that worked to get us the client, we would lie that "the client cancelled it".
Our promises worth nothing in this company, I felt I was not a trustworthy person.
Project managers are trained in methods to lower the linguists' rates, as if the linguist are fat cats (!). The "production metrics" for linguists are based on no scientific or empirical evidence whatsoever and are unrealistic. Cheaper linguists accept them and then we consider them responsible for the entire project.
Sales charges clients with "formatting", which is actually done for free by the linguists (!!!). Shameful, and not standard in the industry at all. In one case the linguist asked me for formatting fee, which we charged the client at 3x what the linguist asked me, and I had to refuse it.
c) There is no work-life balance whatsoever, you must stay until you' re done, and you will end up hanging out with your other colleagues. The financial crisis has made many people willing to accept such conditions. The company is extremely profitable and has no reason to resort to exploitation of pretty much everyone, that's really low ethics.
Advice to Senior Management – Management thinks that they should make money by lying to the clients, cheating the linguists and abusing any sense of "work hours" of their production employees. Most other agencies live very well by not exploiting and not lying. I know that this is the core mentality of certain people, so it won't change. Any advice would hit on deaf ears.
No, I would not recommend this company to a friend
Translator and Quality Checker (Current Employee)
New York, NY
Cons – no concern about quality, but will fabricate excuses about quality to cut translator pay. Full time staff have very little knowledge about the translation business. Their reputation among translation professionals is very poor. I have seen them staff translation projects with people who were not native speakers of the target language and had a very limited understanding of the source language as well.
Advice to Senior Management – Think about the long term - you have succeeded in trashing your company's reputation among employees past and present as well as in the industry in general.
“Some good people, horrible company”
Project Coordinator (Current Employee)
New York, NY
I have been working at TransPerfect Translations full-time for more than a year
Cons – What can i say that hasn't already been stated here in the other reivews? Read them, unfortunately, they're all true. I've met some great people here, guess how many of them are still at TPT, none. That should be enough for you.
If not, know that you will be treated like an idiot most of the time, talked down to by sales, yelled at by sales.
You're also told to be positive, no matter what. If you're a good performer, you'll get pulled into meeting rooms and reprimanded if you complain about anything (like working until 10PM every night, not getting approved for reimbursements, being uncomfortably hot b/c they turn off the A/C in the summer or the sheer number of cockroaches crawling around the office).
If not, know that you will be treated like an idiot most of the time, talked down to by sales, yelled at by sales.
You're also told to be positive, no matter what. If you're a good performer, you'll get pulled into meeting rooms and reprimanded if you complain about anything (like working until 10PM every night, not getting approved for reimbursements, being uncomfortably hot b/c they turn off the A/C in the summer or the sheer number of cockroaches crawling around the office).
Advice to Senior Management – Nothing, they won't listen.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Notorious for bullying translators and banned from http://Proz.com. Need we say more? [Yelp!, as in Help!]
The reviews for this place are prob the worst I've even seen!
Transperfect is f*cking awful, and I don't say that as a competitor.
I can say that their language work is absolute malpractice-level garbage.
Transperfect is a horrible outfit. NEVER WORK WITH THEM.
Several people didn't get paid for over a month because Transperfect couldn't mail the checks to the right place. One of these guys got personal assurances from the president, and it still didn't improve.The associates would roll their eyes about Transperfect and their incompetence. Also, a translator told me that they would do things like agree to your rate for a job, then after you had sent them your work call you back and say, "you were too expensive, we're not paying your full rate."
They sent two [expletive deleted] to make a "one pass, haul ass" walk-through. They reeked of arrogance and just seemed like boneheads.
We took to calling it "kurukurepaa-fekuto" (A Japanese pun, based on 'kurukurupaa' which means "empty-headed.")
[JD Underground]
“10th Circle of
Hell” … Project
Coordinator, Transperfect (Current Employee)
I have been working at TransPerfect
Translations full-time
for more than a year
Cons – -Relationship
between sales & production is terrible. The company values sales much more,
so production is expected to work above and beyond without any appreciation
whatsoever.
-Pay is awful. I have been working my ass off here for two years WITHOUT a raise. No wonder the turnover rate is so high! Hoping to find another job very soon!
-Pay is awful. I have been working my ass off here for two years WITHOUT a raise. No wonder the turnover rate is so high! Hoping to find another job very soon!
-Hardly any days off. MLK Jr.
Day? Presidents' Day? Veteran's Day? Who would even think to let employees off
those days. Every employee loves having not one holiday between Jan 2 and the
end of May.
-No work/life balance. I'm
expected to work after-hours with NO overtime pay. And this happens all the time
- it's hard to even get a thank you at the end of the day for it. This
job has literally made me depressed.
-Terrible ethics. The budget that sales allocates towards
some projects is straight embarrassing - linguists feel robbed (and rightfully
so). There is absolutely no push for
quality with TransPerfect. It's all about numbers. I can't believe clients come back to TPT..you wouldn't believe some of the things
that go on so that markup can be made (steps skipped, unqualified linguists
used, etc. etc.). You can thank sales for that.
-Benefits? What benefits? The
company recently auto-enrolled everyone in the company WITHOUT consent (is that
legal?). 401k match is a joke..the worst percentage match out of any company
I've ever heard.
-No room for growth. TPT
doesn't want you to stay. They want to hire you fresh out of college for
minimum pay, then work you until you are burnt out. Then they expect you to
leave so that they can hire another batch of hopeful young graduates. If you
don't leave, you have to constantly work with new hires - so it's the same
mistakes happening over and over! What fun.
-No push for self-growth. You want to take a class outside of work to improve your language skills/get a PM certification/etc? TPT won't help you out with that. I had a colleague ask for help getting a Quality Management Certification so that she could help save the company in the long run with her Spanish linguistic skills. Did they support her in any way? Of course not! They don't want to contribute to employees' growth because they would rather spend the money on sales "conferences" aka booze trips (nothing for production, obviously), and to attract poor, young, naive recent graduates.
-No push for self-growth. You want to take a class outside of work to improve your language skills/get a PM certification/etc? TPT won't help you out with that. I had a colleague ask for help getting a Quality Management Certification so that she could help save the company in the long run with her Spanish linguistic skills. Did they support her in any way? Of course not! They don't want to contribute to employees' growth because they would rather spend the money on sales "conferences" aka booze trips (nothing for production, obviously), and to attract poor, young, naive recent graduates.
If you want to feel like you're
working in a sweatshop, then TPT is for you.
Advice to Senior Management – -Give employees INCENTIVE. You hire talented
people but then lose them because there is literally no motivation to keep
working hard. If you show you will give some sort of reward for showing strong
work ethic and going above and beyond, maybe you will actually retain
employees. Instead of constantly hiring new people to replace talented
employees that got sick of low pay/no respect, work on improving current
employees' skills and benefits, so that you can retain customers and ultimately
SAVE money in the long run!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
October 2013
“Depressing sweatshop” … ; TPT's business model is quite simple: hire young college graduates promise a shining future, work them till burnout, pay as little as possible, do not invest in them and recruit on a permanent basis to replace the defectors.
Since TransPerfect knows that the average employee will last less than a year, all processes have been prescribed in detail so basically anyone can do the job just by clicking on the fields on your screen. This makes for terrible drudgery, also because the software is antiquated and requires entering the same information in many fields over and over again. While the work itself is easy, what makes the job hard is the enormous amount of jobs you need to handle. You will find yourself clicking away like mad, with no time for a lunch break and two to four hours unpaid overtime every day.
Toxic work environment: one person's gain is the next person's loss, cynical middle management whose pay will depend on the number of unpaid overtime hours they will manage to extract from their reports. Culture of "anything goes as long as it makes us a buck". Workers are a replaceable commodity at TransPerfect.
Advice to Senior Management – Jobseekers, look elsewhere. This company does not deserve your commitment.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Project Coordinator (Former Employee); I worked at TransPerfect Translations full-time for less than a year; Pros – Exposure to languages can be interesting and unique
Cons – At first I was excited to join TransPerfect- the pay seemed excellent, it was labeled as a Project Management role, which I was looking for, and I would get to work with languages, all of which sounded perfect. After a 2-week training period in which I didn't learn a single thing about my role, I then started receiving job-specific training from separate individuals with different opinions on how to do the work correctly.Management is there because they were the only ones who didn't quit, and so they have seniority (I'm serious). They are also very passive aggressive to their staff. While I was there we had zero contact from upper management and heard nothing from them regarding the company or the business plan. Non-management is a good group of people who are understaffed and overworked, which makes the compensation irrelevant. Salary is a dirty word here- while the bare minimum amount of expected hours/week is 45, you will likely work 60-80 hour weeks when things get busy, which can be frequent, especially because of the understaffing. Holidays are scarce and the 401K plan is absolutely terrible. From an ethical standpoint, they are also lying to their clients about project rates as a standard practice. While I made some good money at this position and the sheer amount of work volume did give me some solid experience, it was a very destructive culture, and I regret ever being employed there. I have theories about how this company is still in business, but at some point the extremely high turnover rate, ,the dishonesty to their clients and the lack of involvement from upper management will catch up to them in a big way. If you are looking for something that TransPerfect is offering, I would highly recommend looking at every other possible option first.
Advice to Senior Management – Upper management needs to establish some form of contact with the rest of the company.
No, I would not recommend this company to a friend
Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Comp. & Benefits 2/5
“Was offered a permanent position in exchange for a 35 per cent pay cut: when I refused, I was fired.”
Project Manager (Former Employee)
I worked at TransPerfect Translations full-time for more than 3 years
Pros – You meet interesting people from all over the world, who tend to leave within a year
Cons – I worked my ass off for almost three years, and received very positive appraisals. After three temporary contracts, labour law here stipulates that the fourth contract must be for a permanent position. My manager told me that he was very happy with me and would love to keep me. However, I would have to take a 35 per cent pay cut (my salary was under 2200 USD for a fifty tot sixty hour week). When I asked for time to consider, the offer was retracted on the spot and my job was taken over by an "intern", who is paid less than 500 dollars and works a sixty hour week with no training or prospects.
Advice to Senior Management – Some advice for jobseekers: look elsewhere and do not believe anything you are told by TPT management.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Comp. & Benefits 2/5
“Lots of micro management, no autonomy or independence, endless formfilling, every mouseclick is recorded, dog eats dog”
Project Manager (Former Employee)
I worked at TransPerfect Translations full-time for more than a year
Pros – You will be very relieved after you have left this business and will greatlly appreciate your next job
Cons – Oppressive work environment: anything goes as long as long as it brings in revenue. No ethics towards vendors or clients, and as you will soon notice, no ethics to workers either. Management consists of bullies with no morals who grew up in the tradition of manipulation and misrepresentation: those who you have no problem with this, will get promoted. Others will be fired or will leave on their own initiative.
It's interesting to notice that TPT is well aware of the problems: the positive reviews posted here (which were incidentally posted by either the marketing department or by senior management posing as project managers) never fail to stress how much freedom, satisfaction, opportunity and space for personal growth TPT offers. It is exactly in these areas where the problems are: jobs are absolutely dead-end, every step has been prescribed in great detail with no space for personal input, anything you do, any mail you send will be recorded and checked by your supervisor and you will witness a permanent exodus of staff. Your manager has only one interest: safeguarding his bonus, which (surprise, surprise) will be based on keeping your salary low and making sure you put in at least 10, and often 12 hours a day.
This is TPT's business model: hire young graduates for minimum wage, work them to the bone and make sure you have got replacements lined up. Once it becomes clear to the new hires that working at TPT is not sustainable, they will leave, only to be replaced by other hopefuls who will go through the same cycle of commitment, disappointment, and departure.
The same cycle applies to hiring translators: there is a permanent demand for fresh translators, but not because more work keeps coming in. Translators will be lured in with promises of quality work, reasonable pay and a well organized office. Again, reality is the opposite and few translators continue working for TPT after the initial experience. Common complaints include poor cooperation with project managers (who are largely inexperienced), extremely low pay, slow payment (90 days), unrealistic deadlines, and unfounded complaints about quality, just in order to cut payment or refuse payment altogether.
All in all, not a pretty picture at all.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5
“The Good Reviews Are Fake - I was asked to write one as an employee”
Anonymous Employee (Former Employee)
I worked at TransPerfect Translations
Pros – I had a desk and a lunch break. There's a 20 word minimum so I have to keep writing just to reach the minimum
Cons – Glassdoor is meant to be a website that customers, employees, or possibly future employees can get a real view of the company culture, work/life balance etc. It is meant to be honest and an inside look at what goes on. My manager at TransPerfect came to me and asked me to write a positive review for the company. Mind you, my manager never spends time with me, and when she does treats me like I'm incapable of doing anything correctly. My hours are absurd, my work is demeaning, I spend 75% of my day cold-calling, the other 25% I do folding letters, printing envelopes, and stuffing mailers. Based on what I was told I'd be doing as opposed to what I am actually doing, this job is a joke. Actually, this company is a joke and shouldn't even be considered such. I'm not okay with lying to the people who look to this site for guidance and telling them that this is an excellent company with room for growth because, not to burst your bubble ITS NOT. If you're in this mess, get out while you can.
Advice to Senior Management – People join this company with integrity and morals, and you completely strip them of that. Those smart enough to get out do, and the rest get brain washed into believing what they're doing at TP is honest, good work. This company needs to be revamped from the inside out.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5
Sales (Former Employee)
I worked at TransPerfect Translations full-time
Pros – They work with a variety of clients.
Cons – I want to start off by letting any prospective employee know that I have been asked 3 times to write a positive review for this company on this site by my manager, but I will not lie for them on here. The 'great opportunity for growth' reviews are written by their marketing team.
I would not even call this company, a 'company' it is a scam and they are about two steps away from getting sued by a labor lawyer for their business practices.
Think you will ever be able to take a holiday? Forget it if you take this job. They give minimal holidays off, meaning Christmas Day (no Jewish holidays), Thanksgiving, New Years Day, and Fourth of July Day. All other holidays or days before or after the holiday you have to work. You are even expected to be by a computer on holidays to handle any last minute requests that come in.
Its a 'work hard, play hard' environment. This means you will be expected to work from 8 AM to 9 PM every night. Also, they sell 24/7 coverage to their clients, but guess who will covering 24/7? YOU. If you tell them you couldn't sign online, they take you into a conference room and scream at you.
They give you an unrealistic workload and never pay on any of the commission or bonuses they promise you. I never received one bonus that was promised to me in my interview and they screwed me out of commission on almost every job. The upper management team are all liars and criminals.
Advice to Senior Management – Prospective Employees: Stay away from this company. There is a reason for all of the negative reviews. They prey on colleague graduates and promise you the world, but it's better to take your time and find a job that will actually be worth it (and pay more!)
Current Employees: Don't settle for the way you are treated. Let your clients know how management acts, spread the word.
Management: I'm not going to bother giving you advice because you know exactly what is going on with your employees.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO
“If you have no morals or integrity, this is the place for you”
Anonymous Employee (Current Employee)
I have been working at TransPerfect Translations
Pros – Sincerely trying to find one, and nothing comes to mind
Cons – This company is infected with liars from senior management and on down the line
60 hour work week
Endless cold-calling and cold-emailing
Huge lack of respect from upper management
Working here has honestly made me question my self-worth
WORST OF ALL: The account managers are told to over quote from day one! It's wrong, immoral, unethical and from a legal standpoint, its theft! You can't charge to translate a document per word, and then up the word count in that document just so you make more commission
End all be all, this company makes me sick
Advice to Senior Management – If one of your company values is 'integrity'... you should probably instill that in your employees.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO
Project Coordinator, Transperfect (Former Employee)
New York, NY
I worked at TransPerfect Translations full-time for less than a year
Pros – Will hire you with no experience and provide solid training. When I left this job after a year--the Job I got right after paid more than double for a less taxing job.
Cons – Will underpay you for what you do, keep you on salary and expect 80 hour weeks. Only promotes from within. Will fire you if you leave your résumé on monster.
No, I would not recommend this company to a friend
Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO
“Very negative work environment.”
Account Manager (Former Employee)
New York, NY
I worked at TransPerfect Translations full-time for less than a year
Pros – None, I have nothing good to say about them
Cons – Cheap, badly managed, with terrible culture
Advice to Senior Management – Wake up and take management classes
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO
“The Worst Company in the World”
Project Coordinator (Current Employee)
New York, NY
I have been working at TransPerfect Translations full-time for more than a year
Pros – I had a desk.
And a chair.
Nice coworkers to work with.
Cons – Working at this company wears you down little by little every day until you begin to value your self worth. Upper management should be utterly ashamed of themselves that they have created such a destructive and unhappy workplace for so many people based on fear and blame.
They offer no development opportunities at all and the "change" in job titles is usually in name only with the actual job not changing whatsoever. To even get a promotion, the statistic system used is completely flawed, with no transparency about how to achieve good scores and constantly changing targets (which I'm pretty sure is illegal).
The below-inflation pay raises are equally ridiculous - effectively taking a pay cut after a year of working hard is far from rewarding. Getting a bonus was just as hard - receiving just one negative feedback on a job wiping it out completely.
I have never met anyone in the company that actual likes working there, which is not a good long-term business model. When I spoke to someone in my new office, they mentioned that they sometimes use translation agencies. I asked which ones and they said SDL and TransPerfect - guess which one I told them not to use anymore?
Advice to Senior Management – Learn to value staff, even slightly more. Stop putting fake reviews online.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, Work/Life Balance, ALL 1/5, Disapproves of CEO
“Disrespectful sales management and unhealthy work environment.”
Sales (Former Employee)
New York, NY
I worked at TransPerfect Translations full-time
Pros – -The CEOs care about their people and push them to improve, but may not know how poorly sales management operates.
Cons – -TransPerfect blocks Glassdoor on company computers.
-Rule by fear, mental abuse and intense micro management. The inner circle generally hides behind cynical emails. You need to tune it out to function normally at work.
-NY TPT sales management considers yelling, attitude, snide remarks, huffing, talking negatively about others, and "problem child" lists acceptable ways to treat employees. Senior sales management from other offices should also be feared.
-Management dangles the carrot in front of hungry reps to sell them on the pipe dream of endless income. Most work thanklessly around the clock for years, but leave because they get burned out. The results of their hard labor are gifted to those who stay around long enough.
-Fake false sense of urgency from management due to poor planning or random immediate requests.
-Always a quid pro quo mentality.
-Posh facades, aviator sunglasses, and being openly hung over at meetings gets more traction with management than solid business acumen.
-I only heard from my manager when they wanted something or had a problem. If you don't suck up to fit in, you're just a number to them.
-The sales team has a revolving door. The rich get richer by churning through those in their pyramid who build and manage business for them for a meager salary.
-Many sales managers are too busy to give meaningful guidance, oversight, or show they care. Immediate results are expected and barely recognized.
-On top of 24/7 end-to-end sales/account management, making contact lists, printing 1,500 mailer letters, and manually stuffing 1,500 envelopes is slave labor; not something nearly everyone in sales is required to do weekly.
-Management wants you to respond instantly to clients at any hour, which builds unsustainable and unnecessary expectations. No emphasis on a healthy work-life balance; just live for and die for the Client.
-You only get paid commission after your client pays their bill. If clients pay late, you lose commission. As more time passes, you lose a lot more. If you don't make mandatory markup requirements, you also lose commission. Highway robbery.
-Way too much email volume because you're forced to be on irrelevant global distribution lists.
-Cockroaches and fruit flies repeatedly found on the sales floor.
Advice to Senior Management – -Let respectful people manage and listen to the soldiers instead of the cheerleaders.
-Giving someone a direct report just because they hit a revenue goal is short changing everyone. They need to know how to manage first.
-Slow down on buying companies and grow organically. Acquisitions water down the core of the company and inflate revenue. Build with your own people first.
-Don't be cheap. Stop the recoverable draw structure. Pay employees fairly so they don't starve. You're losing far more capital when trained talent learns their worth and leaves for greener pastures. Hiring waves of new employees to replace vacancies is a quick fix, which repeats the cycle.
-Hire people with industry experience and a sales background, not just those from job boards for their first job.
-NY sales management shouldn't have endless slack to treat their staff so poorly. They're toxic and costing the company crops of talented employees, loyal clients, and tons of ill will. Those who move on could be going to current or potential clients, so the negative buzz can be even more costly over the long term.
-The company is getting a bit too large for two CEO's to run at their traditional level of detail.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2/5 Comp&Benefits, Sr. Management, Culture & Values, Career Opportunities, 2/5 Work/Life Balance, others 1/5 , Disapproves of CEO
“TransPerfect has launched a "positive review" campaign again - ignore the positive postings here, they are fake!”
Project Manager (Former Employee)
I worked at TransPerfect Translations full-time for more than a year
Pros – On occasion this business has made me laugh, as it does now when I spot the positive reviews and think back of the times when I was required to write similar posts.
Cons – More frequently, though, this business has made me cry in despair. I felt pure desperation when I was left alone with an unsurmountable workload because of mass defection of my co-workers (average tenure at TPT is less than six months) and my manager told me "there is nothing I can do, this is the way the company is run".
I was told to misrepresent (remember the training slides: "half a truth is not a lie" and "do not consider the work done, consider what you can charge your client for"?), lie (if you do not make markup, just charge for a larger word count) and misinform (tell the new hire the low salary will be made up in bonuses, when we all know that bonuses are hardly ever paid, and if they are paid, they are a pittance).
Advice to Senior Management – At least stop posting fake reviews on social network sites. You are making fools of yourselves.
No, I would not recommend this company to a friend
Project Manager (Former Employee)
I worked at TransPerfect Translations full-time for more than a year
Pros – Semi-decent salary for recent college grads
Work can be done remotely
Many offices around the world
Young, fun staff
Relaxed dress code
Cons – After the first week you will never work an 8-9 hour day again. Most weeks average 50-60 hours, but salary doe not reflect this.
Work/Life balance is a myth and those that pursue it are seen as slackers
You will spend a large chunk of your day playing the blame game, both offense and defense.
You do not have sufficient funds to provide a quality product
To the company all employees are merely cogs in a machine, most employees do not matter to management
Advice to Senior Management – People can make or break a company. Treat your people better, instead of like Pre- and Post-Software mouse clickers, and maybe your high turnover wouldn't be undermining your efficiency.
No, I would not recommend this company to a friend
Was this review helpful?
“Absurd turnover rate.”
Administrative (Former Employee)
New York, NY
I worked at TransPerfect Translations full-time for more than a year
Pros – Centrally located office in mid-town Manhattan. No other pros, really. This is not a good company to work for.
Cons – No long-term thinking whatsoever, there's no future at TransPerfect.This company does not value their employees. The staff is not a valued resource at TransPerfect. If you're not happy it's not their problem. Anyone can fill your seat, at any time. 60-70 h work weeks are considered "light" and 80-90 is more like "normal". But don't think you'll get paid a big, fat salary for this work. The starting salary is at the looower end of entry-level and for the hours you are expected/forced to put in, the compensation is ridiculous. Salary increases are low/non-existent and completely at the whim of the owners.
Advice to Senior Management – Start thinking about the bigger picture, not just the fast cash.
No, I would not recommend this company to a friend
“Stay away”
Account Executive (Current Employee)
New York, NY
I have been working at TransPerfect Translations full-time for more than a year
Pros – No pros at this company unless you are one of the first Directors of Business developments that stuck around, if you are one, then now your job is to manipulate, abuse, and work green college graduates while they make no money and you come in at 10
Cons – Upper Management is a joke. They mentally abuse all employees
Popularity contest in major offices with toxic working environments in most. Worst offenders are New York, DC, and Atlanta
Future leaders not determined by merit/achievement instead by amount of happy hours attended
No repercussions for non-performance/low sales numbers because if you go to enough HH and stay out late enough at conferences, you will get promoted
Culture in New York Office
Advice to Senior Management – Retain your people, invest in performers, get rid of the weeds,stop thinking about your own pocket books, and get your production team trained and staffed.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
“Awful company culture, good people”
Director, Business Development (Former Employee)
London, England (UK)
I worked at TransPerfect Translations full-time for less than a year
Pros – The hire a lot of cool people, who tend to leave quickly
Cons – Awful culture, like joining a cult where they tell you the path to success (and therefore your worth as a person) is to stuff envelopes and live in the office. No development, no progression.
No, I would not recommend this company to a friend
This pretty much says it all STAY AWAY FROM TRANSPERFECT ... THEY ARE LIARS and CHEATS
Cons – Fear, abuse, exploitation, betrayal: these four words say it all. There were very serious issues in my department, ranging from drug abuse to intimidation of junior staff by senior management and my manager just laughed at my concerns.
When I approached HQ with these issues, it took them more than three months to respond. When they did, it appeared that the three months had been spent building a case against me by stealthily contacting my co-workers and putting words in their mouths regarding the accuracy of my concerns.
Some of my colleagues have forwarded to me email correspondence in which they were quoted as confirming that none of my concerns was founded, whereas they had said exactly the opposite. When they responded to HQ stating that they had been quoted wrong and supporting my point of view, HQ agreed to change the reporting, but never did. Instead, they used their falsified reports to demonstrate that I was a liar and my concerns were just made up stories. Shortly after, my contract was terminated.
TransPerfect promises absolute confidentiality in their employee questionnaires. Do not believe any of this: the results are sent to your manager with your name included. Your manager will then proceed to make your life miserable and fire you in the end.
Advice to Senior Management – Tell senior staff to stop lying.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
July 2013 updates from the stay away from Transperfect perspective:
“Stay away”; Account Executive (Current Employee); New York, NY; I have been working at TransPerfect Translations full-time for more than a year; Pros – No pros at this company unless you are one of the first Directors of Business developments that stuck around, if you are one, then now your job is to manipulate, abuse, and work green college graduates while they make no money and you come in at 10; Cons – Upper Management is a joke. They mentally abuse all employees; Popularity contest in major offices with toxic working environments in most. Worst offenders are New York, DC, and Atlanta; Future leaders not determined by merit/achievement instead by amount of happy hours attended; No repercussions for non-performance/low sales numbers because if you go to enough HH and stay out late enough at conferences, you will get promoted; Culture in New York Office; Advice to Senior Management – Retain your people, invest in performers, get rid of the weeds,stop thinking about your own pocket books, and get your production team trained and staffed.; No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company; Senior Management, Culture & Values, Work/Life Balance all 1/5.
Jul 8, 2013, Culture & Values, Work/Life Balance, Career Opportunities, Senior Management ALL 1/5, Disapproves of CEO, “Trans-Garbage Technology”; Anonymous Employee (Current Employee); I have been working at TransPerfect Translations as an intern for more than 10 years; Pros – I'm currently working on TP and anyone who is in Technology should not apply to this company or waste there time unless you need a pay check.; Cons – This company still doesn't have any MS license at this stage of the game. Backup solution really sucks. I wish I can continue talking about the infrastructure but its all a joke. Most engineers will sit collecting a pay check because management really doesn't know what to do with them. We have engineers world wide waiting for something to brake making $80K, but according to management they are short handed.. LOL; Advice to Senior Management – Liz, needs to take a look at her technical needs and figure out how to maximize what she has and not spend another $160K on two new engineers.; No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Jul 5, 2013, Culture & Values, Comp & Benefits, Work/Life Balance, Career Opportunities, Senior Management ALL 1/5; Disapproves of CEO; “TransPerfect's business model: the raised middle finger”; Project Coordinator (Former Employee)
Barcelona (Spain); I worked at TransPerfect Translations full-time for less than a year
Cons – The work is not what it is claimed to be. Project management has nothing to do with linguistics or genuine project management. A PM's job consists of nothing else than forwarding translations to vendors, demanding the lowest rate and dealing with highly unrealistic promises made by sales, who have no knowledge of linguistics and will promise the moon just to get the deal. Average working day 10 to 12 hours, pay per hour below legal minimum wage. Sales persons work on commission, need to stuff a minimum of 500 envelopes every day and must make 120 cold calls to prospects they need to harvest from the internet. If you do not meet these targets, you will be bullied and humiliated in front of your co-workers. This is not about building meaningful and productive relationships with clients, this is just pointless semi-unskilled production work. Average working day 12 hours, in addition you need to be available on the Phone or by mail 24/7; Turnover is unreal (the average employee lasts less than six months, burnout and sickness absenteeism is skyhigh).
Pay for all positions is low (you will earn more cleaning TransPerfect's offices than working in them) with lots of promises of bonuses and raises, none of which will materialize. There is a climate of permanent fear and dogs eats dog. In Transperfect's vision, there are three sources of income: clients, suppliers and employees. Add to this the unwillingness to pay taxes or respect laws and you have got a pretty accurate picture of the kind of business you are looking at. Advice to Senior Management – Management knows what they are doing: earning tons of money no matter what. Since TransPerfect is only about money, there is no need for advice to management.
Instead, I will give some advice to jobseekers: heed the warnings on this site. The positive reviews have been posted by senior TransPerfect staff who have been instructed to do so in order to create a favorable image on social media.The negative reviews represent the experiences of people who got burned. In a time of recession it may be hard to find a job, but TransPerfect is a place to avoid.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company Culture of intimidation and fear; Advice to prospective employees: Heed the warnings of the honest glassdoor reviews, and enter at your own risk.
“Transpoorfect”; Project Coordinator (Former Employee); New York,
NY; I
worked at TransPerfect Translations full-time for more than a year; Cons –
Extremely high turnover; Excessive workload; Long hours, no compensation for
overtime; Culture of intimidation and fear; Niche
industry, skill set is extremely specific to the company, does not translate
(pun intended) to marketable skills in other industries; Poor
infrastructure: they promote from within, which means middle and
upper management have no formal training in management and do not have the soft
skills required to successfully manage teams of people. ; Advice to Senior
Management – People are not machines. A person's daily output varies from
individual to individual and cannot be measured against the most efficient
employee holding the same title. Invest in your employees and do not
micromanage them; they will build resentment towards you and eventually stop
caring about the quality of their work. Streamline workflows and build APIs so
that employees do not waste time on extraordinarily mundane tasks.; Advice
to prospective employees: Heed the warnings of the honest glassdoor reviews,
and enter at your own risk. No, I would not recommend this
company to a friend – I'm not optimistic about the outlook for this company 1/5
all: Work/Life Balance, Cultiure & Values, Senior Management, Comp &
Benefits, Career Opportunities; Disapproves of CEO
June 2013!: ...
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“Oppressive environment, managed by fear - avoid this place!”
Project Manager (Former Employee)
Cons – Basically, everything. You will be part of an
operation which exploits translators (by insisting on the lowest rates
possible, inventing complaints so pay can be docked and possibly be refused
altogether) misleads its clients (overcharging, misrepresentation of
certification),
dodges taxes (pretending to be an offshore operation) overworks its staff
(standard week is 60 hours, 20 of which will be unpaid) promises the world and
delivers nothing (what happened to the bonuses, pay raises and promotion we
were all promised at our application interview?).
Anyone with an ounce of integrity will leave within a year.
Those who stay, will adopt the behavior they have suffered from. As a
psychological experiment about abuse of power and conformity, this business
provides an excellent showcase. As a place of work, this company is hell.
Do not fall for the positive reviews here: if management
believes you can be trusted, you will be instructed to post glowing reviews as
a counterweight to the very real and very negative experiences of those who
suffered under TPT management.
Advice to Senior Management – Be open and straightforward
about the true nature of this company. This is not a reputable business
offering quality services. This is a sweatshop where money is made at the expense of underpaid
translators and overworked project managers.
No, I would not recommend this company to a friend
1/5 stars
“TPT is not a good place to work”
Project Coordinator (Former Employee), New York, NY
Cons – This is not a gratifying position. You are constantly
being put in situations that you can't solve, with sales breathing down your
neck to make promises you can't guarantee. You will be over worked. You won't
be thanked for it, and you will be "punished" with a CAF(corrective
action form) for situations that are not your fault. Happened to me multiple
times.
I would definitely not recommend a friend to work
here.
You get very few days off. Christmas eve and new years eve?
You'll be working.
I didn't meet one person who liked working at this company
while I was there. Not a SINGLE person. Everyone hates it. Morale is very low -
its an awful environment to be in.
Advice to Senior Management – Treat your employees better.
Hire more people, do a better job of spreading work load. There are a lot of
smart people at this company; stop over working people and treating them like
machines.
Also- good reviews here are fake. Stop forcing
employees to write good reviews on here (fact) and foster an environment that
will encourage them to do so on their own terms.
No, I would not recommend this company to a friend
1/5 stars
“Kinder garden Management - not much to learn, but a lot to suffer”
Anonymous Employee (Former Employee)
Cons – Poor Management - only Machiavellian money oriented
Management who do not care about the means, but only to get their big pockets
filled. This ends up in lack of morals and ethics and consequently high staff
turnover (less than a year is the average of an employee's stay) affecting the
quality and services to the end client (who are indeed ripped off).
Advice to Senior Management – Transparency, honesty...being
moral.
No, I would not recommend this company to a friend
“Exploits translators”
Translator (Former Employee)
Cons – Cheap labor, very rude PM's (some of them), very high expectation for very low
pay,
No, I would not recommend this company to a friend
Please get some big heavy chains and attach yourselves to the sinking ship and cultural cesspool that is Transperfect. Your behavior disgust me.
“Pathetic Mess, currently being exposed”
The most unprofessional and inexperienced management I have ever worked with
poor management
QA = BS
QA = BS
Advice to Senior Management
show people some consideration and respect
work on your own Ethics Maual and Hotline, you will be surprised to learn a thing or two
work on your own Ethics Maual and Hotline, you will be surprised to learn a thing or two
Not a welcoming environment
Extremely poor control system
Senior management is immature and it can be a very high school-esque environment. It's frustrating to work endlessly and see no potential for reward. Incredibly high turnover is a telling indicator. co-workers ... they're miserable ; Advice to Senior Management
recognize that your internal corporate culture is a mess,
Terrible salary and office culture. High turnover.
Advice to Senior Management Learn to treat employees with respect.
“Worked till burnout and then dumped”; Former Team Lead in
Barcelona (Spain) – Reviewed May, 2013
Cons – You will be part of an operation which runs on deceit
and pitting people against each other. Sales against project management,
project management against translators, employees against each other,
management against reports. There is a permanent sense of fear and stress,
which I never experienced anywhere else before. The game is not about winning: the
real spirit here is making sure your counterpart loses. Pay is abysmal, raises unheard of, 12-hour days
are standard. You will take a PowerPoint training from which I will never
forget two key slides, which boldly stated: "less than full
disclosure does not equal dishonesty"
and (this is the best) "half a truth is not a lie". This is how project managers are taught to
deal with translators and this says it all. Anyone with an ounce of integrity
will leave within a year. Do yourself a favor and pass up this opportunity. I
learned at my detriment: after a year I suffered a severe breakdown and I was
dumped within six weeks. This is how many people end their careers at
TransPerfect. Advice to Senior Management – Be honest about your intentions.
This is a sweatshop running on abuse and you might as well be open about it.
Work/Life Balance 1/5; Compensation & Benefits 1/5; Career Opportunities
1/5; Senior Leadership 1/5; Would not recommend this company to a friend;
“TransAwful” Former
Sales – Reviewed May, 2013; Cons – * hardcore sales - no time to build actual
relationships with clients due to unrealistic goals; * not just stressful (hey,
which job isn't) but actually disstressing a lot of the time; * elbow mentality; * sustainability is not
something that matters to management; * if you read headlines like “The
most psychologically abusive institution I've ever been part of” - believe it!
it's true; Advice to Senior Management –
Wake up and understand that your employees are the best resource and
ambassadors a company can have. Treat them fairly and it will benefit the
company overall. If you have to constantly hire new people to replace the ones
that do a runner, you will never be able to benefit from knowledge transfer and
loyal employees; Work/Life Bvalance: 1/5; Senior Leadership 1/5; Culture &
Values 1/5, Disapproves CEO Rating; Would NOT recommend this company to a
friend, Thinks the company will perform worse
Salient Features of posted reviews portraying Transperfect as the bottom of the barrel: “The positive reviews are part of a campaign to present TPT as a happy place to work: reality is the opposite, though”; You will meet other[‘s] who were taken in by the same empty promises. Cons – TPT is run from the top by a number of managers who got in at the start of the company, about twenty years ago. The work is done by thousands … who are … fired or harassed into handing in their notice as easily as they were hired; If you are looking for meaningful work, and pride in your job, stay away. You will … be discarded if a cheaper alternative becomes available. The fact that TransPerfect has now started a campaign where senior staff are required to submit positive postings on social media [sites] (such as Glassdoor) speaks volumes about the business culture. To describe this business in one word: deceit. Misrepresenting TransPerfect culture as honest and caring, creating an image of a sustainable career and promising a growth path will only attract people looking for jobs where these values are present. They will be lured in, find out they made a mistake and leave within a year. Either live up to your promises or be open about what TransPerfect is about: a white collar sweatshop. Rankings: Senior Leadership, Culture and Values 1/5; “TransPerfect NOT the Perfect Employer” A very demeaning job. A horrible company culture. Cons – This is not a human company; “If there was an option for zero stars, I'd use it”; Cons – Management is unprofessional and uninterested in employee[s]; The positive atmosphere trying to be portrayed on this site is fictitious since senior management is aware of the negative press they're receiving on this site and others. “So glad it's over!” Working for TransPerfect provides first hand experience of being bullied, abused and treated with absolute contempt - this is an experience not easily gained elsewhere, and in that sense, it was very educational. Also the feeling of immense relief when I finally left the office for the last time was very pleasant; Cons – Long hours, low pay, overworked co-workers, insincere management. Nothing wrong with hard work, I have worked sixty to eighty-hour weeks before and actually enjoyed it. The difference here is that in return for your blood, sweat and tears you will not receive the slightest form of appreciation. Once you break down, you will be discarded. Employees are played against each other (in TP-speak this is called "an atmosphere of healthy competition”) are encouraged to inform on each other, employees are purposely kept in a state of anguish about the security of their jobs, salaries are frequently late. There is a culture of substance abuse (in TP-speak called "work hard, play hard") and office politics are practiced to perfection. Staff turnover in one year in my department was close to 100 per cent; “Project Managers - enter at your own risk....”; stress to the point where you WILL see people crying at their desks. I decided to leave as I couldn't listen to people moan anymore about how depressed they were & I had had enough; Management are useless, intimidating and run the department through fear with a discipline system in place called CAFs. If you make a mistake on a project you will have to explain what went wrong and be bullied into accepting responsibility even if the project was bad due to very low budget and only being able to pay rubbish [to] linguists; TPT do[es] not value staff at all; HR is frightened of management and do not do the job they are supposed to; only work here if you have nothing else & need experience - but keep looking, you can do better!; Once you are in you will realize you made a mistake; bickering all the time … level of micromanagement is incredible … not allowed to take any decisions yourself. Your manager gets paid for keeping your salary low. You will work at least ten, but more likely twelve hours a day, and get paid for eight … promises [never] honored. Turnover is laughable “The Good Reviews [posted by TPT] Are Fake”; Poor business model; Immature, inexperienced management - unprofessional behavior that results in favoritism, and un-deserved promotions; Advice to Senior Management – > Respect your employees (All of them, even the ones who don't party with upper-management); “A very unhappy place to work”; "Meritocracy" is subjective at best. Nepotism is rampant. Immature employee / upper-management relationships; “Wretched. Engage at your own risk”; False promise of a meritocracy quickly exposed after witnessing firsthand the extreme subjectivity of senior management; "Fun" and “youthful" work environment breeds a very unprofessional work culture including nepotism and other inappropriate work situations; Advice to Senior Management – change your business model so people can actually want to build careers [at TPT]; “Not a sustainable career”; Quality will continue to decrease [with current business model]; “avoid this place at all costs. The job market may be hard, but this is the LAST place you could ever want to be”; This is a terrible place to work. Anyone who says otherwise, CLEARLY, is not telling the truth. This company always over promises and never fulfills promises. They tell you things will get better and then they get worse than they were the first time around! … This place is HORRENDOUS. A corrective action form (CAF) comes in and if it's related to language, the project manager's performance review suffers even though they're not required to know the language or read it in the first place. If you can, avoid this place at all costs. TERRIBLE place to work, TERRIBLE environment, TERRIBLE morale; take my word, and stay far far away. Do yourself a favor do no work [at Transperfect]. Was not a good experience in the least. I do not want to get into the details. Just G*ogling the name should tell you everything you needed to know; Worst Company Ever. Pros: nothing Cons: everything; Horrible company that no one should waste their time working at unless they appreciate being treated horribly, working under the dumbest most unqualified management and having no job security or [potential for] advancement. “Not to be recommended” Uncaring upper-management demands unrealistic hours. Advice to Senior Management – Respect your employees, respect the vendors that work for you, be professional in the workplace, change your business model so people can actually want to build careers [at Transperfect]; “Not a sustainable career.” Quality will continue to decrease until Project Managers are fairly compensated with the pay they deserve. “Incompetent management and horrible pay” Management treats you like dirt; My manager, specifically, had no idea what he or she was doing. It's a mystery how he or she got the job. The HR policies are deceptive. HR will tell you that you can accumulate the hours you've worked overtime to take days off later. However you will not be able to take them off when there's "low capacity", and will continue to accrue them. “Absolutely awful” You might meet some great people, but they won't stick around for long...and neither should you. … ridiculously high turnover! “The super positive reviews here [are] fake.” 3 Park is The Slaveship. Wish I had made that up rather than learned it; Over worked, under paid, bullied, super high turnover, pyramid scam for Sr. management and lifers who got in before 2005 – 6; I've never posted on a page like this before, but felt compelled to after reading the [Transperfect Marketing/Communication Dept.] Marcom written positive reviews. Hopefully, those spawn more ex employees to call [TPT’s] B.S. and write on here for the first time. Worst job I ever had ( a few years ago), with the worst corporate culture. You run into people who used to work there and they are all so happy to be gone. My advice is keep it up, maybe another company will take your market share. “Fake positiveness, no respect” … Haggling with project managers… their snark starts to show through their fake positiveness as soon as you challenge them; Advice to Senior Management – Get your head out of your rear ends and start paying attention to what your employees and contractors are saying about you (getting people to put up fake positive reviews does not convince anyone). You can't go on abusing your employees forever. Your house of cards will fall down at some point, and you won't be left with any friends to call on. [From Ind*ed dot com] TransPerfect has very low company morale; The level of stress for most workers is very high while compensation is very low. … most leave as soon as they can. “Absolutely awful”; Would not recommend this company to a friend; “Cheap company with poor upper management!” This was a really awful job; miserable to witness was how trainers acted towards new PMs during training period … publicly shamed; scores of PMs quit in 6 months to a year and go on to be really happy elsewhere; Outside of the office social events are really boozey. pretty off-putting … production is a revolving door for a reason… this a really unsustainable model. … Sr. management's appearance of having their head stuck in the sand and their lack of response to the obvious revolving door of production staff (either voluntarily or by termination). Issues with production are NEVER the fault of management decisions - but ALWAYS the fault of the employee....and thus TP continues to hire unqualified employees ...if that's the case. Don't have the right middle management structure in place. As this has been a continuing issue for years....it would be best to hire a consultant to come in and tell you where the issues are - seeing you don't seem to want to hear it from your worker bees.
“Extremely bad quality
management” Advice to Senior Management – Actually apply the quality standards
(ISO) you say you apply … “Awful environment, Wannabe Managers, No real
knowledge or training” a lot of free booze if you brown nose management;
reactionary rather than innovative; management promotes their sorority sisters
and frat brothers (without merit) before anyone else; high, high turnover for a
reason; Sr. management is highly narcissistic; “I know the job search is tough
right now, but keep looking!!” … The office is severely understaffed because of
the incredibly high turnover rate. Taking a lunch is impossible. The
"experience" mentioned in other reviews is simply having an office
job to put on your resume. Most transactions between PCs and linguists occur
with very little professionalism, which would not fly at almost any other work
place. There is little to no thinking in this job; … just processing and
meeting an overload of insanely tight deadlines; Poor training/Treated with
disrespect …the amount of micro-managing was beyond belief. … absolute
disrespect and intolerance. One of my coworkers actually told me she wouldn't
speak to a dog the way the trainer addressed me!! … Unhappy employees/Dismal
workplace; There is absolutely no time for fun conversation or teamwork
throughout the day. You are glued to your computer for 12 plus hours-
processing projects and managing deadlines; there is no camaraderie or
socializing at all during office hours. Managers would come down HARD on
mistakes- leaving employees who just worked 20 hours of unpaid overtime to the
point of tears, with absolutely no thanks. … “Now I know what I don't want in a
job” This is a job so people can understand what they do not want in their
career. Pattern of staff terminations (voluntary or not), clearly indicates
there is a spoke broken in the training curve and production wheel...although
blame is continually deflected from this blatant problem to make it appear the
issue is the lack of skill with the production team. These issues have been
happening for months if not years, with continual staff turnover. It's not the
staff's problem, but the production model that is in place; middle management
appears to believe it's purely a staff issue - as proved by their revolving
door of departing staff. Can 100 employees all be so bad at their jobs? This
reflect[s] poorly on the hiring judgment of managers; By supporting the
continual acceptance of deadlines that are not obtainable, production staff
members are continually set up to fail; unhappiness and frustration within all
sectors of TPT; How can any business plan support continual increase in revenue
when your most valuable assets keep walking out the door? [Management]
respond[ed] to my concerns as being unacceptable. What I do now enjoy, is my
new [non TPT] job; [comment about facilities at 3 Park, where the staff have
aggressively attempted to accost employees they do not like:] P.S. Did I
mention the women's bathroom frequently runs out of toilet paper and/or paper
towels and there's always one stall that no one dares enter? Advice to Senior
Management – For your own sake, PLEASE invest in the people that add quality to
your company. It's time for TransPerfect to look internally at their production
process; I can't imagine this is the first time these observations have been
relayed to management. After all, anyone with any business savvy is very aware
of the employee reviews publicly posted on the Internet (Glassd*or [etc.]). If
things don't change, it's only a matter of time when a hungry investigative
reporter will burst the wonderful TransPerfect PR bubble, and release some less
than glowing information; My overall experience at TransPerfect was not
something I would recommend.” Most employees are expected to attend social
functions outside of the office which becomes burdensome; There is a lot of
turnover … the proper infrastructure [is not] in place, … caus[ing] problems
when it comes to issues with Human Resources, Training, etc. “Sweatshop.”
Tense, stressed, and often hostile work environment, poor management, bad
communication and leadership; You hear only 2 things from management: 1) you
messed up, and you are getting a "verbal warning" ("you're
inefficient" is a popular one, to demoralize their hard-working
employees); or if someone is doing well; 2) you need to be taking on more work.
(Simply meeting the demands of the job will not cut it. If you're good at it,
management uses this against you to pile on more projects); Inflexible about
vacation or time off; No lunch breaks.
Office is drab, cheap, and in need of repair. Bathrooms
are filthy; it would help if the place was less depressing; Bring in management
with leadership experience. Someone who has worked at TransPerfect long enough
to climb the ladder to management level does not qualify them as a capable
manager, and leaves entire departments to fend for themselves with no guidance
and no leader; “Boring and not in line with what was indicated about the job at
the interview.”; Cons – Unreasonable work hours; expect you to work for 9-10
hour days with no lunch break and almost zero team interaction. Do not work
here, the term 'work/life balance" does not exist; describe jobs properly
during interviews - to make sure people really understand the type of position
they are taking on. This is not a true "project management" position;
Poor feedback, management; Repetitive Stressful Work; few incentives for most
employees; The work is the modern equivalent of an assembly line with lower pay
and fewer benefits. Turnover is ridiculous basically everyone there is waiting
for a better opportunity elsewhere, and after awhile any opportunity.
They work you to the bone and for a joke of a pay. i got this job right out of college and know that my peers, also right out of college, landed jobs where they earned at least $10K more a year than i got offered at TPT.
i had little to no time for the actual "sales" part of the sales job.
my office environment was a joke. needed cubicles to be able to concentrate because honestly, to the person on the other end of the phone, it must have seemed like i was working at a telemarketer's office, having to compete with shouting coworkers and managers.
you don't get the tools you need to do the job right.
everyone's unhappy and you never escape the job or talking about it. coworkers will text, call, email you to tell you how unhappy they are which just feeds your own unhappiness.
management is a complete joke. people moved into management roles simply for sticking around when most people are smart enough to leave after putting in their time. tenure does not a manager make.
i got little to no direction from my manager and others who were hired 6 months after me were promoted shockingly and suspiciously quickly. i put in my time, begrudgingly, met every goal expected of me, but yet, there was always just one more thing to hit in order to MAYBE get a promotion. promotion: 10% pay increase and start to get commission. i took a job that actually on paper is $2K less a year. i didn't factor in commissions when making my decision because my 0.01% or whatever it was barely even added a cent to my bank account. It was at most $200. others working in larger industries got $1K+.
There's absolutely nothing motivating sales employees here at ALL. Management is disrespectful.
the "culture" here is one of work hard, be stressed out, and whoever sucks up most and parties with their boss the most will get the most rewards. not the people actually doing their part to ensure good results for their clients. nope.
for offices that only have 3 people, there are still closed-door conversations and it's very clear where your place in the totem pole is. you're not important. the cult of managers are the only ones who actually matter here and they honestly do not deserve the pay/rewards they get. i never saw any work done by my manager but she was able to jump in when needed when there was an upset client.
i had little to no time for the actual "sales" part of the sales job.
my office environment was a joke. needed cubicles to be able to concentrate because honestly, to the person on the other end of the phone, it must have seemed like i was working at a telemarketer's office, having to compete with shouting coworkers and managers.
you don't get the tools you need to do the job right.
everyone's unhappy and you never escape the job or talking about it. coworkers will text, call, email you to tell you how unhappy they are which just feeds your own unhappiness.
management is a complete joke. people moved into management roles simply for sticking around when most people are smart enough to leave after putting in their time. tenure does not a manager make.
i got little to no direction from my manager and others who were hired 6 months after me were promoted shockingly and suspiciously quickly. i put in my time, begrudgingly, met every goal expected of me, but yet, there was always just one more thing to hit in order to MAYBE get a promotion. promotion: 10% pay increase and start to get commission. i took a job that actually on paper is $2K less a year. i didn't factor in commissions when making my decision because my 0.01% or whatever it was barely even added a cent to my bank account. It was at most $200. others working in larger industries got $1K+.
There's absolutely nothing motivating sales employees here at ALL. Management is disrespectful.
the "culture" here is one of work hard, be stressed out, and whoever sucks up most and parties with their boss the most will get the most rewards. not the people actually doing their part to ensure good results for their clients. nope.
for offices that only have 3 people, there are still closed-door conversations and it's very clear where your place in the totem pole is. you're not important. the cult of managers are the only ones who actually matter here and they honestly do not deserve the pay/rewards they get. i never saw any work done by my manager but she was able to jump in when needed when there was an upset client.
Advice to Senior Management
Listen to your people.
Respect the FEW good people you hire. The ones you do are the ones who leave. There has been a mass exodus and there's a reason for that.
The management is fine and happy with a revolving door of college grads who they can overwork and underpay until the end of time.
If things don't change on the employee side, this company ultimately will fall apart because they keep getting more and more business and clients but have less and less people to handle the work.
Managers may actually have to do some work at some point in order to meet their ridiculous annual sales goals.
Respect the FEW good people you hire. The ones you do are the ones who leave. There has been a mass exodus and there's a reason for that.
The management is fine and happy with a revolving door of college grads who they can overwork and underpay until the end of time.
If things don't change on the employee side, this company ultimately will fall apart because they keep getting more and more business and clients but have less and less people to handle the work.
Managers may actually have to do some work at some point in order to meet their ridiculous annual sales goals.
TransPerfect Translations – “That company is a joke”
Young coworkers nobody else would hire
They are hiring constantly because the turnover must be around 90%
They despise both their customers and their linguists. What kind of business model is that?
Young co-workers nobody else would accept to work there.
So Liz Elting posts recently via BusinessWeek.com 4 reasons to hire people who are smarter than she ...
1. Smart people know how to communicate their strengths.
e.g.s:
a. Marina Yoffe, Ivy League (!Cornell!) grad ... 'oh my God, look how ugly she is ... how can she expect to get any work with such an ugly picture? She has to take that picture down if she expects to get any work. [the picture was posted on candidate's professional website]
b. Brent Armstrong, a graduate of Plattsburgh! AND a DIII (yes, DIVISION III (Three) Champ!), ... a product of the same school as Anthony Weiner! ... a DIRECTOR at Transperfect ... asks his charges/colleagues/reports to LIE relative to CERTIFYING transperfect's work product! wouldn't this be in variance with Transperfect's much ballyhoo'd ISO certifications? Mr. Armstrong is also apt to state "Today's Job is to get [redacted] drunk", referring to a female project manager at TPT that he supervised; TPT Management encourages substance abuse in subordinates/direct reports.
b.2. Anne Lutz, esteemed and cultured? Art Historian come Team Lead, Legal Red at Transperfect ... who, too, asks her colleagues to lie relative to Transperfect's work product / certifications. boo, you're supposed to be smart! (that's why Liz hired you ... you're purportedly an 'art historian' not a dilettante!! or an air-head!!) why not provide some leadership by example?
c. TPT VP "The Shit" - A person who claims to be a VP at Transperfect, brags about cheating and lying. Joey, 33, who states that he is gay, a Scientologist (a follower of Scientology) states: "I walk down the streets of New York everyday knowing that I am the shit. I probably screwed your girlfriend, wife, daughter or all of the above. ... Just remember no salesman is successful without ... lying. ... I can bone [my clients] if necessary" What would Xenu think? [perhaps, Xenot or Xenut? ... Joey also states that he is (paraphrased) not the sharpest tack on the wall.
d. Andrew Gates is an IT Help Desk Employee of TPT. Gates has a nasty and inappropriate habit of smirking at people. He is a graduate of SUNY Oswego. Albert Einstein, Bill Gates and Andrew Gates have IQs. Knucklehead Smith does not. Extrapolating on Einstein, everything is relative. If you graduated from SUNY Oswego, or had an IQ similar to Mr. Gates' would you smirk at anyone? Perhaps Mr. Gates learned to smirk at people when he went to a Mensa meeting or when he took coursework at the Courant Institute?
e. Dan Milczarski is the erstwhile Quality Assurance Director at TPT. New Jersey City University; according to US NEWS NJCU has been ranked as a Tier 4, "Less Selective" School. Dan won an award that was actually presented at NYU. Dan and his QA team attempt to ferret out 'actionable' typographical errors, yet reprimands are doled out by TPT based on whether you are a TPT approved and condoned substance abuser. If you get your load on with the management, you're apt to be off the hook. Dan published a book that has been described as:
… an unsettling novel.
The characters are generally unhappy and unlikeable; their problems aren't neatly resolved by the end of the story.
One word comes to mind after reading this book: pointless.
It has no discernible plot or storyline, no conflict or resolution, no self discovery or catharsis, no clarity or cohesion.
The protagonist [author??] is clearly unhappy … living in his miserable past,
The writing itself is often painful to read. It is utterly disjointed and without cohesion. The author … fails miserably.
"What on earth is going on here?".
The book jumps all over the place with seemingly disconnected chapters, as though the author had thrown a few books at the wall, picked up the pages that fell out and then threw them together ...
Also distressing is the author's (or characters? I'll go with author's) misogyny.
Every woman is described not in terms of the value of her as a character but ** who she's slept with and how easily.
Women are referred to as 'stupid whores' and every female character in the book is described in relation to promiscuous behavior.
If this is how the author views women no wonder he has as much self loathing.
Save your money.
The back of a bottle of shampoo has a better plot than this book.
An article in The NYTimes recently described some works as: "so subliterate they made my temples ache" would this description be applicable in this situation?
a fan of Dan has stated: "I walked in his house put my stuff down said where's my copy of [redacted] so I don't leave without it bitch! And he handed it over." [Dan's book?]
Just like Transperfect: fails miserably
Also, a TPT Affiliate is impersonating and libeling others on the web. Is Dan the person committing that transgression? That's being a dope! What would the ISO 9001 & EN 15038 Quality Assurance organizations say if that were so? Would ISO and EN then approve of Dan Milczarski being a QA 'Consultant'?
f. 3 Park AvenueGarbage Attendant – A garbage attendant (who shaves his head) at 3 Park Avenue has in the past acted aggressively, going out of his way on multiple occasions to block the path of an employee of a company headquartered at 3 Park (Transperfect). This behavior is atavistic and is consistent with what one would expect from animals at a zoo. Is this person auditioning for a diorama at the Natural History Museum? With a Wolfeian “pimp roll”?
g. Dave Patrick who often talks about how much he drinks (getting his load on) has, too, saber rattled aggressively stating : 'me and my boyz are gonna' teach him a lethon'! ... Liz, maybe Dave can teach lethons at transperfect (in between his faculty apps. [e.g. harvard, oxford, etc.] ...). ... so Dave made the 'hire people smarter than' Liz cut, too? Maybe they compared iqs when you were under childbirth epidural? yes?
are these the people who are 'smarter' than Liz Elting, that are hired by Transperfect?
2. Smart people are efficient and proactive: LYING on Certifications? Discriminating against women a TPT considers 'ugly'? Smirking at other employees? Running a QA department that is known as LOW QUALITY world-wide?
3. Smart people don’t limit themselves to their job descriptions: Take Joey for instance, not only is he (by his own assessment) not the smartest/sharpest tack on the wall, but Joey will go beyond the call of duty and 'bone' [clients?] or daughters?
Smart people don’t say "no" when asked to go above and beyond: like getting drunk with your supervisor? such as supplying a FALSE/UNTRUE Certification relative to TPT's work product?
4. Smart people challenge their bosses:
How about cleaning up the cultural cesspool that Transperfect is apt to be? ... or better yet, the advice of another person: (paraphrased!) put heavy chains around your ankles and jump off the sinking ship that is Transperfect?
were these attributes discussed when
Astoria Software Celebrated Its 15th Anniversary at the Center for Information-Development Management's 'Best Practices 2011' Conference?
This one's pretty good: So one of the Director types at Transperfect, possibly the birdbrain who's been posting comments in other person's names; and false information about other persons, and the erstwhile Director of QA/QC at Transperfect self published a book. Reviewers comment:
… an unsettling novel.
The characters are generally unhappy and unlikeable; their problems aren't neatly resolved ** the end of the story.
One word comes to mind after reading this book: pointless.
It has no discernible plot or storyline, no conflict or resolution, no self discovery or catharsis, no clarity or cohesion.
The protagonist [author??] is clearly unhappy … living in his miserable past,
The writing itself is often painful to read. It is utterly disjointed and without cohesion. The author … fails miserably.
"What on earth is going on here?".
The book jumps all over the place with seemingly disconnected chapters, as though the author had thrown a few books at the wall, picked up the pages that fell out and then threw them together ...
Also distressing is the author's (or characters? I'll go with author's) misogyny.
Every woman is described not in terms of the value of her as a character but ** who she's slept with and how easily.
Women are referred to as 'stupid whores' and every female character in the book is described in relation to promiscuous behavior.
If this is how the author views women no wonder he has as much self loathing.
Save your money.
The back of a bottle of shampoo has a better plot than this book.
Just like Transperfect: fails miserably
http://danthedope.blogspot.com
With IT Help Desk Employees at TPT who rival Spongebob Squarepants in mental acquity, and Mr. Potato Head Directors what does one expect?
STAY AWAY FROM TRANSPERFECT
… an unsettling novel.
The characters are generally unhappy and unlikeable; their problems aren't neatly resolved ** the end of the story.
One word comes to mind after reading this book: pointless.
It has no discernible plot or storyline, no conflict or resolution, no self discovery or catharsis, no clarity or cohesion.
The protagonist [author??] is clearly unhappy … living in his miserable past,
The writing itself is often painful to read. It is utterly disjointed and without cohesion. The author … fails miserably.
"What on earth is going on here?".
The book jumps all over the place with seemingly disconnected chapters, as though the author had thrown a few books at the wall, picked up the pages that fell out and then threw them together ...
Also distressing is the author's (or characters? I'll go with author's) misogyny.
Every woman is described not in terms of the value of her as a character but ** who she's slept with and how easily.
Women are referred to as 'stupid whores' and every female character in the book is described in relation to promiscuous behavior.
If this is how the author views women no wonder he has as much self loathing.
Save your money.
The back of a bottle of shampoo has a better plot than this book.
Just like Transperfect: fails miserably
http://danthedope.blogspot.com
With IT Help Desk Employees at TPT who rival Spongebob Squarepants in mental acquity, and Mr. Potato Head Directors what does one expect?
STAY AWAY FROM TRANSPERFECT
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